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Last updated: 2 days ago
Technical Support Analyst / IT Administrator

Technical Support Analyst / IT Administrator

Onico SolutionsRichmond Hill, York Region, CA
Permanent
Technical Support Analyst / IT Administrator.The Technical Support Analyst / IT Administrator is responsible for maintaining the company’s IT desktops, laptops, and networking systems.The position will...Show moreLast updated: 30+ days ago
Brattys LLP - IT Support Technician

Brattys LLP - IT Support Technician

HR Performance & ResultsConcord, ON, Canada
Temporary
We are currently seeking a dedicated, reliable, and hardworking IT professional to fill the position of Information Technology Support Technician at our busy law firm. We offer an opportunity to wor...Show moreLast updated: 17 days ago
Bilingual Tech Support Agent EN / FR – POS & IT Helpdesk

Bilingual Tech Support Agent EN / FR – POS & IT Helpdesk

STAPLES CanadaRichmond Hill, York Region, CA
Full-time
A leading retail company is seeking a Bilingual Technical Support Agent to manage problem resolutions and provide IT support for retail and office users. The ideal candidate has a degree in Computer...Show moreLast updated: 26 days ago
IT Support Technician

IT Support Technician

Velocity SolutionsThornhill, ON, Canada
Full-time +1
Are you looking for a position that offers growth and security, and the opportunity to own your role? A company with a terrific reputation that does interesting and exciting work? We’r...Show moreLast updated: 30+ days ago
IT Support Technician (L1)

IT Support Technician (L1)

Venture Computers of Canada Inc.Markham, ON, Canada
Full-time
Venture IT Managed Services : Join Our Dynamic Team!.At Venture, we pride ourselves on three decades of dedicated service in IT management. We've consistently empowered businesses with our philos...Show moreLast updated: 30+ days ago
Bilingual IT Support Specialist (EN / FR)

Bilingual IT Support Specialist (EN / FR)

Staples CanadaRichmond Hill, York Region, CA
Full-time
A leading retail company is seeking a Bilingual (EN / FR) Technical Support Agent to provide first-level support to users. This role involves troubleshooting and resolving issues concerning Point-of-S...Show moreLast updated: 30+ days ago
IT Helpdesk Specialist — Fast, Friendly Tech Support

IT Helpdesk Specialist — Fast, Friendly Tech Support

Idealogical SystemsMarkham, York Region, CA
Full-time
WHEN WAS THE LAST TIME YOU ENDED YOUR WORKDAY WITH A SMILE?.You spend 80% of your life at work, and you should be doing what you love with people you enjoy working with, all while making a differen...Show moreLast updated: 17 days ago
IT Operation & Support Manager

IT Operation & Support Manager

HaysNorth York
Full-time
Hays are partnering with a privately held investment firm with a global reach, focused on value-oriented investments across public equities, fixed ie, private equity, venture capital, and real esta...Show moreLast updated: 15 days ago
Hybrid Service Desk Analyst - Windows & IT Support

Hybrid Service Desk Analyst - Windows & IT Support

BGISMarkham, York Region, CA
Full-time
A leading facility management company in Canada is seeking a Service Desk Analyst to provide first-level support for technical issues. The ideal candidate will have 2-3 years of experience in a Serv...Show moreLast updated: 30+ days ago
IT Manager

IT Manager

CB CanadaMarkham, Ontario, Canada
Permanent
Robert Half is looking to permanent a permanent HELP DESK MANAGER for a client that is rapidly expanding in the GTA.Please take a look at the summarized information below and apply if you're a good...Show moreLast updated: 30+ days ago
IT Support Specialist

IT Support Specialist

Adastra CorporationMarkham, Ontario, Canada
Full-time +1
Adastra Corporation is hiring! We are looking to add a service-oriented IT Support Specialist to our growing team to support the day-to-day IT operations of Adastra this entry-level role the IT Su...Show moreLast updated: 30+ days ago
IT-Client Support

IT-Client Support

ProcomMarkham, CA
Full-time +1
On behalf of our Automotive client, Procom is searching for an IT-Clients Support for a 5 month contract role.This position is a hybrid position at our client’s Markham, Ontario office.IT-Clients S...Show moreLast updated: 30+ days ago
IT Operations Manager - Hybrid, Lead End-User Support

IT Operations Manager - Hybrid, Lead End-User Support

Pet ValuMarkham, York Region, CA
Full-time
A leading retail company located in Markham seeks a Manager, IT Operations.The role involves managing deskside support specialists and ensuring seamless IT operations. Ideal candidates have extensiv...Show moreLast updated: 30+ days ago
IT Support Analyst (Bilingual French and English)

IT Support Analyst (Bilingual French and English)

HERITAGE SERVICE GROUP CANADAMarkham, ON, CAN
Full-time
Extended Health benefits, Great work environment, Opportunity for growth, RRSP, EAP.RG Henderson, a division of Heritage Food Service Group of Canada, is the largest service provider for the food s...Show moreLast updated: 30+ days ago
IT Support Team Lead

IT Support Team Lead

Venture CoMarkham, York Region, CA
Full-time
Venture is currently seeking an IT Support Team Lead to join our growing team.In this role, you will be primarily responsible for supervising the daily operations of our IT support team, ensuring e...Show moreLast updated: 30+ days ago
IT Support and Systems Administrator

IT Support and Systems Administrator

Genuine ComfortMarkham, ON, CA
Full-time
Quick Apply
Who we are Founded in 2010, Genuine Comfort is a leading distributor of Air Conditioners (AC) and Packaged Terminal Air Conditioners (PTAC) across Canada & Mid-North USA.We are dedicated to ...Show moreLast updated: 2 days ago
information technology (IT) support analyst

information technology (IT) support analyst

N & T Global Services Inc.Scarborough, ON, CA
Full-time +2
Experience : 7 months to less than 1 year.Private company, corporation or industry.Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer...Show moreLast updated: 6 days ago
Senior Endpoint Engineer : CXO Support & IT Leadership

Senior Endpoint Engineer : CXO Support & IT Leadership

BroadridgeMarkham, York Region, CA
Full-time
A financial services company located in York Region, Markham is seeking a Senior Endpoint Computing Engineer.This role involves managing support for executives' endpoints, mentoring team members, a...Show moreLast updated: 20 days ago
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Technical Support Analyst / IT Administrator

Technical Support Analyst / IT Administrator

Onico SolutionsRichmond Hill, York Region, CA
30+ days ago
Job type
  • Permanent
Job description

Technical Support Analyst / IT Administrator

The Technical Support Analyst / IT Administrator is responsible for maintaining the company’s IT desktops, laptops, and networking systems. The position will troubleshoot desktop issues, diagnose network related problems, manage Windows Desktops and deployment, and assist with MS Hyper-V, and VMWare. The successful candidate should also have excellent documentation and communication skills.

Responsibilities

  • Experience with installing, configuring, and troubleshooting Microsoft Operating Systems
  • Experience with using Microsoft Office 365 Suite
  • Experience with Remote Control Software such as Teams, TeamViewer or QuickAssist
  • Experience with troubleshooting printers, scanner and various other peripherals
  • Experience with troubleshooting and supporting mobile devices iPhone, iPad, and Androids
  • Knowledge of networking concepts including TCP / IP, routing, switching, VLANs, subnetting, super subnetting and other networking concepts is an asset
  • Knowledge of networking hardware including Cisco and HP Switches, SonicWALL routers, Palo Alto Gateways, switches and VPN appliances is an asset
  • General Knowledge of back-up software
  • Knowledge of cloud platforms including as Azure
  • Assemble, image and configure client workstations, laptops and servers.
  • Perform onsite (multiple locations) and remote tech support troubleshooting of hardware, software and networking issues for various clients.
  • Perform Level 1 tech support fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and application.
  • Monitor central ticketing system to ensure timely resolution of issues.
  • Apply industry “Best Practices” to all client sites.
  • Follow check lists to ensure a consistent result for routine and common tasks.
  • Access software updates, drivers, knowledge bases and FAQ resources on the Internet / intranet to aid in problem resolution.
  • Other duties as assigned by management.

Qualifications

  • 4-5 years of experience as a Technical Support Analyst / IT Adminstrator
  • Ability to multi-task in a team environment is essential
  • Ability to work under pressure with tight deadlines
  • Ability to conduct research into a wide range of computing tech support issues
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to absorb and retain information in a fast paced environment
  • Must possess exceptional customer service orientation
  • Must possess and demonstrate excellent verbal and written communication skills
  • Must possess and demonstrate excellent interpersonal skills is a must as this is a customer-facing role
  • Proven technical, analytical and problem-solving tech support skills
  • Highly self-motivated and directed with a passion for technology and I.T.
  • Post-secondary education in Computer Science / Information Technology
  • Must have a valid Ontario Driver’s License and full access to a reliable vehicle
  • This is a permanent position located in Woodbridge, ON an annual salary of $60,000.00 per annum plus bonus and benefits.

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