IT-Clients Support:
On behalf of our Automotive client, Procom is searching for an IT-Clients Support for a 5 month contract role. This position is a hybrid position at our client’s Markham, Ontario office.
IT-Clients Support - Job Description:
The IT Client Support role is focused on ensuring seamless technology operations for both internal users and external clients. This position involves providing timely technical assistance, troubleshooting, and guidance to maintain productivity and enhance user experience across various systems.
IT-Clients Support - Responsibilities:
• Serve as the first point of contact for IT-related issues, including hardware, software, and network troubleshooting.
• Log, track, and resolve service requests using ITSM tools; escalate complex issues to higher-level support when necessary.
• Install and configure operating systems, applications, and security updates; manage user accounts and permissions.
• Guide users through problem-solving steps via phone, email, chat, or in-person; provide training on IT tools and best practices.
• Maintain accurate records of issues, resolutions, and system changes for knowledge base and compliance purposes.
• Provide feedback to enhance IT processes, participate in system upgrades, and support digital transformation initiatives.
IT-Clients Support - Mandatory Skills:
• Diploma or degree in Computer Science, Information Technology, or related field.
• 1–3 years in IT support or helpdesk roles.
• Proficiency in Windows/Mac OS, Microsoft 365, and networking basics.
• Familiarity with ITSM tools (e.g., ServiceNow) and remote support platforms.
• Strong communication, problem-solving, and customer service orientation.
IT-Clients Support – Assignment Length:
This is a 5 month contract position.
IT-Clients Support - Start Date:
ASAP.
IT-Clients Support - Assignment Location:
Markham, Ontario, Canada, with hybrid work arrangements
IT-Client Support • Markham, CA
A rewarding and challenging experience awaits you at Hotel X Toronto, A Destination By Hyatt Hotel.We are an International Hotel Company and pride ourselves on delivering a novel approach to hospit... Show more
A dynamic engineering firm is looking for an IBM Maximo Administrator to manage and support the Maximo system, ensuring its stability and performance.Responsibilities include troubleshooting suppor... Show more
An educational institution in Toronto is seeking an IT Support Specialist to join its team.This full-time position involves providing hands-on support for staff, students, and faculty, maintaining ... Show more
Elevate your career by becoming a Remote Enterprise Applications Support Analyst.Support users across a variety of applications like SAP and enhance overall satisfaction.In this full-time remote ro... Show more
Kickstart your IT support career with Milestone Technologies as an Onsite IT Support Technician.This role emphasizes customer assistance and basic troubleshooting in a professional environment.You ... Show more
Drive excellence in technical support as an IT Support Engineer.Deliver detailed assistance with software, hardware, and SaaS applications for a seamless employee experience.As an integral member o... Show more
As part of the DWF Group, our Canadian legal team is driven by innovation, collaboration, and a shared commitment to excellence.We foster a professional, supportive, and engaging environment where ... Show more
Answer calls and take appropriate actions to resolve support incidents.Ensure all support requests are logged and tracked within IT’s ticketing system and meet SLA’s.Escalate and coordinate resolut... Show more
Advance your career with Randstad Canada by joining our Talent Community for Operations and IT Support.Stay ahead of upcoming job openings by connecting with us today! We are actively building a s... Show more
A tech company is seeking an IT Support Specialist (L1–L2) to join their Toronto-based remote team.Ideal candidates will support next-generation AI products by providing technical support, troubles... Show more
Our client is seeking a hands-on IT Solutions Support Engineer to support and scale a modern enterprise technology environment.This role is focused on endpoint management, identity and access manag... Show more
Technical Support Analyst/IT Administrator.The Technical Support Analyst/IT Administrator is responsible for maintaining the company’s IT desktops, laptops, and networking systems.The position will... Show more
A software development company is seeking an IT Support Engineer to support internal systems and assist teams in delivering excellence.This fully remote position requires at least 2 years of intern... Show more
Elevate your career as a Senior IT Support Analyst with TD Securities in Ontario, Toronto.This role is centered on delivering comprehensive support and solutions for Fixed Income Trading applicatio... Show more
Take a significant step in your IT career as a Technical Support Analyst with F12.Work on troubleshooting activities related to networks, servers, and applications.Reporting directly to the Manager... Show more
Job Title: IT Operations Support Analyst.Job Location: Toronto, ON (Onsite 5 days a week).Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers.Interface effectively with other... Show more
Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy.Our mission is to transform the lives of children, youth an... Show more
Nous et certains tiers sélectionnés utilisons des technologies et des outils de suivi (témoins) pour recueillir des renseignements sur votre utilisation de ce site Web.Les témoins essentiels soutie... Show more
DWF Group is looking for a Bilingual IT Support Analyst to enhance connectivity and efficiency through superior technical assistance.Fluent communication in English and French is a must.This role a... Show more
We don’t just build networks, we build communities.From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting peopl... Show more
