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It support • delson qc

Last updated: 1 day ago

IT production support analyst M/F

CACEISMontréal, Canada
PermanentPermanent

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers an... Show more

Auditeur confirmé - IT

Crédit Agricole CIBMONTREAL
PermanentPermanent

Types de métiers Crédit Agricole S.L’auditeur confirmé effectue un bilan préliminaire de l’activité auditée et de son cadre de contrôle interne.Il effectue des tests et des analyses indépendantes s... Show more

IT Systems Analyst

Axelon Services CorporationMontreal, QC

Implement computer system requirements by defining and analyzing system problems.Design and test standards and solutions.Define application problems by conferring with the company and evaluating pr... Show more

IT Systems Analyst - Daily

HireTalentMontreal

Job Title: Application Production Support Asset Finance & Securitization Platform (It Systems Analyst, Level 3).Location: Montreal, Qc (2001 Robert-Bourassa).Provide application and technical sup... Show more

IT Project Manager

eTeamMontreal, QC
CA$52.17 hourlyCA$52.17 hourly
ContractorContractor

Job title:- IT Project Manager.Location:- Montreal, QC (Hybrid days onsite and days remote every week).The Data Office Department drives and continuously improves the way data is handled throughout... Show more

IT Analyst - Developer

Kativik IlisarniliriniqMontreal, Quebec, Canada
CA$55,812.00–CA$95,643.00 yearlyCA$55,812.00–CA$95,643.00 yearly

Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for planning, developing, executing, and documenting quality assurance activities related to the School... Show more

Automation Engineer, Industrial IT

LAPORTEMontréal, QC, CA
PermanentPermanent

L’entreprise compte aujourd’hui 30 agences à travers l’Amérique du Nord et l’Europe, et regroupe plus de 500 employé.IT/OT pour joindre son équipe du grand Montréal.Ce poste est disponible soit à n... Show more

IT Support Technician III / System Administrator

Cosmetic Physician PartnersMontréal, Quebec, Canada, H3Z 3C1
Quick Apply

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella.We are dedicated to delivering exceptional patient ex... Show more

IT Project Coordinator

Delmar International Inc.Montreal, QC, CA
Full-timeFull-time
Quick Apply

The project coordinator, reporting to the continuous improvement manager, supports the livery of projects on time and within budget.The coordinator works with team members to establish realistic ti... Show more

IT Business analyst

Solutions TechsoMontréal, QC, CA
Permanent, Full-timePermanent, Full-time

As global leader in digital transformation, Techso is a fast-growing consulting firm offering services across three areas of expertise: IT infrastructure management (IT), custom application develop... Show more

IT Ops Specialist [#4992]

AlteoMontreal, QC, Canada
PermanentPermanent

Alteo is looking for a IT Ops Specialist for a permanent position based in Montreal.Your main role will be to contribute to the smooth running and optimization of operations (payment industry), by ... Show more

IT Support Technician

MNPMontréal, QC, Canadá

This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French.Please submit one application only to be considered for this opportunity.Inspirational, innovative a... Show more

L2 IT Support - NETE

WeirLaSalle

Join an IT team supporting all users (local and remote) at Weir Canada Inc.As a member of the Support Team, within the Testing and Infrastructure Support (TIS) Section, you will support, troublesho... Show more

Bilingual IT Recruitment Specialist

Astra North Infoteck Inc.Montreal, QC, ca
Quick Apply

Bilingual IT Recruitment Specialist / .French & English / Français et anglais.Key Responsibilities / Responsabilités principales.Source technical candidates through LinkedIn, job boards, s... Show more

Senior IT Project Technician

Behaviour InteractiveMontreal, QC

The role Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgett... Show more

IT Manager

Safe FleetMontreal, Quebec, CA
Full-timeFull-time

We are looking for a hands-on IT Manager who knows how to lead people, get things done, and ask the right questions.This role is responsible for the full scope of IT at Ranger Design — from the net... Show more

IT Project manager

American Iron and MetalMontréal, Québec, Canada
Permanent, Full-timePermanent, Full-time

As a Project Manager, you will lead the planning, execution, and successful delivery of strategic projects while ensuring alignment with business objectives, timelines, and budgets.Working closely ... Show more

IT Analyst – Developer

Kativik Ilisarniliriniq (La commission scolaire du Nunavik)Montréal, QC, CA
Full-timeFull-time

Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for planning, developing, executing, and documenting quality assurance activities related to the School... Show more

IT production support analyst M/F

IT production support analyst M/F

CACEISMontréal, Canada
30+ days ago
Job type
  • Permanent
Job description

Description du poste

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.

As part of its growth, CACEIS is looking for IT production support analyst to support its follow the sun operations in Canada on many business areas (Fund services & administration, Custody & Cash Clearing)

IT production analyst will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality-of-service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors.

Main responsibilities:

  • Support business operations area on functional issues raised on their areas by improving or performing systems configurations in order to resolve them with the help of the necessary providers / vendors or IT teams.
  • Quality and support to solve technical incidents (Minor and major incident) for infrastructure support- and the related providers. All of it in accordance with group processes and procedures.
  • Monitor, analyze and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches and defects with the help of the necessary providers / vendors or IT teams.
  • Monitor and test functionally the applications perimeter used in the business area.
  • Keep communication and information up to date to their business users and also other IT teams as well as operational risk (through the major incident process)
  • Be aware and participate to change management/release planning to follow on a day to day / week to week basis any possible disruptions of production on given perimeter.
  • Coordination of testing and sanity checks during weekend changes and releases as well as daily IT operational checks.
  • Enrich procedures & documentation about production issues and resolved case. Keep processes around production support at his best possible efficiency.

Télétravail : hybride