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It support Jobs in Delson, QC

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It support • delson qc

Last updated: 4 days ago

Bilingual (French & English) Level 1 IT Service Desk Support

CorGTAMontreal, Quebec, Canada
Temporary

Role: Bilingual (French & English) Level 1 IT Service Desk Support.Location: Montreal, QC - 4x per week in office.We have a great new opportunity to support one of our Law Services clients in a con...Show more

IT/DevOps Architect

Ecole de technologie superieure (ÉTS)Montréal, QC, CA
Full-time

The École de technologie supérieure (ÉTS) is a constituent institution of the Université du Québec network.Specializing in applied engineering teaching and research and technology transfer, it trai...Show more

IT Project Manager

GameloftMontreal, Québec, Canada
Full-time

As an IT Project Manager, you will lead end-to-end technology projects, such as tool implementations, system migrations, or other infrastructure and key service initiatives, ensuring they are deliv...Show more

Technicien informatique / IT Technician

Protech GroupMontreal, QC, CA
Full-time
Quick Apply

Vos responsabilités Fournir un support technique, en personne et à distance, pour les postes de travail, les imprimantes, les appareils mobiles et autres équipements TI.Déployer, configurer et mett...Show more

IT Support Analyst [#4927]

AlteoMontreal, QC, Canada
Permanent

Alteo is looking for an IT Support Analyst for a permanent position based in Montreal.Hybrid work: 4 days in the office/week ***.You will play a key role in supporting staff across the organization...Show more

Technicien principal en support informatique aux utilisateurs /Senior IT Client Support Technician

Parkland (fr)Montreal, QC, CA
Full-time

À compter du 1er novembre 2025, Sunoco LP a conclu avec succès l’acquisition de Parkland Corporation.Pour plus d’informations, veuillez visiter.Sunoco LP est une société en commandite principale de...Show more

IT Support Specialist

HireTalentMontreal Local Office, QC
Full-time

Job Title: IT Support Specialist.Duration: + Months on T (Possible For Extension).Our Client is searching for an experienced IT Support Specialist.You will have significant experience in supporting...Show more

IT Business analyst

Solutions TechsoMontréal, QC, CA
Full-time +1

A global leader in digital transformation, Techso is a fast-growing consulting firm offering services across three areas of expertise: IT infrastructure management (IT), custom application developm...Show more

IT Specialist – Level 3 (System Administrator / IT Transformation Specialist)

Fluid - Solutions de Talents/Workforce SolutionsMontreal, QC, Canada
Full-time +1
Quick Apply

Role: IT Specialist – Level 3 (System Administrator / IT Transformation Specialist).As an IT Specialist – Level 3 (System Administrator / IT Transformation Specialist), you will be responsible for ...Show more

IT Support Specialist (Desktop Support) – Onsite

NearSourceMontreal, QC, Canada
Full-time
Quick Apply

Job Title: IT Support Specialist (Desktop Support) – Onsite.Location: Montreal, Quebec, Canada.IT Support Specialist to support enterprise digital workplace systems in an on-site environment.The ro...Show more

IT User Support I

Intact Financial CorporationMontréal, Quebec, CAN
Full-time

Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In...Show more

IT Software Developer (Rally product support)

Alltech Consulting ServicesMontreal Quebec, Canada
Full-time

Experienced (mid-level to senior level) who can efficiently manage Python scripting, Java and ideally having worked with REST API’s.The ideal candidate should have a strong technical background in ...Show more

IT Project Manager

LGI Healthcare Solutions Santé Inc.Montréal, Québec, Canada
Full-time

Lead end-to-end delivery of IT infrastructure projects (servers, networks, cloud, data centers, security, migrations, upgrades, etc.Define project scope, objectives, deliverables, timelines, and bu...Show more

IT Procurement Agent

UAP inc.Montréal, Québec
Full-time

We are looking for a rigorous and service-oriented IT Procurement Agent to support our technology operations.In this key role, you will act as the primary point of contact between internal IT teams...Show more

IT Auditor

Groom & AssociatesMontreal, CA
Full-time +1

Job Number: J1125-0427 Job Type: Full Time Job Category: Information Technology Salary: Open.Salary: $130,000 annual salary + vacation + health benefits + RRSP matching.Location: Downtown Montreal,...Show more

IT – Gestionnaire projet-Expert

Noverka ConseilMontréal, Quebec, CA
Full-time

Être responsable de la définition, la planification, l’organisation et la livraison de projet complexe et à haute visibilité en créant un climat propice à la motivation, à l’innovation et en exerça...Show more

IT Procurement Agent

UAP Inc.Montréal, Québec, Canada
Full-time

We are looking for a rigorous and service-oriented IT Procurement Agent to support our technology operations.In this key role, you will act as the primary point of contact between internal IT teams...Show more

IT Operations Supervisor

Kitco Metals IncMontreal, QC, CAN
Full-time

We are seeking an experienced IT Operations Supervisor to lead our IT Operations team supporting both infrastructure and application environment.This role requires a hands-on leader who can manage ...Show more

Bilingual (French & English) Level 1 IT Service Desk Support

Bilingual (French & English) Level 1 IT Service Desk Support

CorGTAMontreal, Quebec, Canada
13 days ago
Job type
  • Temporary
Job description
Role: Bilingual (French & English) Level 1 IT Service Desk Support
Rates: Up to $25.00 p/h T4 / $33.00 p/h INC.
Structure: 12 Month contract
Location: Montreal, QC - 4x per week in office

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We have a great new opportunity to support one of our Law Services clients in a contract capacity!

Please see below for more information on the position and if interested apply with an updated resume aligned to the needs of the role.

​​​​​​Key Responsibilities
  • Serve as the first point of contact for all IT-related queries (hardware, software, printers, applications, licenses, etc.) via phone, email, or in person.
  • Provide desktop and application support at the first/second-line level with professionalism and efficiency.
  • Log and update all issues within the ticketing system in accordance with defined processes.
  • Escalate issues to Level 2 and Level 3 teams where appropriate.
  • Own and manage IT Level 1 incidents for assigned customers through to resolution.
  • Proactively identify process improvement opportunities and contribute to continuous improvement initiatives.
  • Participate in knowledge transfer, maintaining up-to-date documentation and knowledge base articles.

Required Experience & Skills

  • Previous experience providing Level 1 IT support in a busy, professional services or corporate environment (supporting 1,000+ users preferred).
  • Strong background in ticket management systems and/or call centre support.
  • Experience working with high-profile customers in demanding, time-sensitive situations.
  • Strong troubleshooting skills, with the ability to distinguish between needs vs. wants to deliver appropriate solutions.
  • Process-driven mindset with attention to detail and ability to follow tasks through to completion.
  • Excellent customer care and communication skills across all levels of the organization.

Technical Knowledge Needed for this role:

Candidates should have proven ability in supporting:
  • Microsoft Windows 10 or higher
  • Microsoft Office 365 suite
  • Mobile Device Management tools (Intune or equivalent)
  • Apple devices (Mac, iPhone, iPad)
  • Printing solutions (desktop & multifunction devices)
  • Active Directory
  • File transfer solutions
  • Document Management Systems (e.g., iManage or equivalent)
  • Client Management Systems (CMS)
  • Time recording applications
  • Encryption and security software
  • Dictation and transcription tools
  • Remote access tools (VPN, Terminal Services, TeamViewer, etc.)
  • Multi-factor authentication tools (e.g., Microsoft Authenticator)

Certifications (Preferred)

  • ITIL certification
  • Microsoft certifications

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CorGTA is an equal opportunity employer, please apply with an updated resume and ensure the required skills you are able to speak to for this position are included.

For more roles like this please go to www.corgta.com/find-a-job/