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It support • delson qc

Last updated: 15 hours ago

IT production support analyst M/F

CACEISMontréal, Canada
PermanentPermanent

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers an... Show more

IT Team Leader

OVHcloudMontreal
Full-timeFull-time

Au sein de votre équipe #OneTeam.Public Cloud Infrastructure (PCI) construit et opère la plus grande plateforme de cloud public européenne et souveraine.Avec plusieurs dizaines de régions à travers... Show more

Auditeur confirmé - IT

Crédit Agricole CIBMONTREAL
PermanentPermanent

Types de métiers Crédit Agricole S.L’auditeur confirmé effectue un bilan préliminaire de l’activité auditée et de son cadre de contrôle interne.Il effectue des tests et des analyses indépendantes s... Show more

IT Functional Analyst

IntelcomCanada, Quebec, Montreal
Full-timeFull-time

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics.A Strategic Role at the Heart of Logistic.Work with Financ... Show more

 • New!

IT Analyst - Developer

Kativik IlisarniliriniqMontreal, Quebec, Canada
CA$55,812.00–CA$95,643.00 yearlyCA$55,812.00–CA$95,643.00 yearly

Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for planning, developing, executing, and documenting quality assurance activities related to the School... Show more

 • Promoted

IT Project Manager [#4987]

AlteoMontreal, QC, Canada
PermanentPermanent

Alteo is lookking for an IT Project Manager for a permanent position based in Montreal.Reporting to the Head of the IT Project Office, you will be responsible for managing the delivery of medium- a... Show more

IT Support Technician III / System Administrator

Cosmetic Physician PartnersMontréal, Quebec, Canada, H3Z 3C1
Quick Apply

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella.We are dedicated to delivering exceptional patient ex... Show more

IT Project Coordinator

Delmar International Inc.Montreal, QC, CA
Full-timeFull-time
Quick Apply

The project coordinator, reporting to the continuous improvement manager, supports the livery of projects on time and within budget.The coordinator works with team members to establish realistic ti... Show more

IT Support Analyst – Payroll and Human Resources

CGIMontreal
Full-timeFull-time

As an IT Support Analyst – Payroll and Human Resources, you will provide first-level support to users of payroll and human resources information systems.You will ensure timely, high-quality service... Show more

IT Auditor

Société GénéraleMontreal
Full-timeFull-time

European bank, headquartered in France,.We have been supporting the development of our economies for.Our longstanding relationships of trust with clients, our cutting-edge expertise, our unique abi... Show more

IT Manager / Gestionnaire TI

VentionMontréal, Québec, Canada

Headquartered in Montreal, Detroit and Munich, Vention helps manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the factory flo... Show more

IT Support Technician

MNPMontréal, QC, Canadá

This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French.Please submit one application only to be considered for this opportunity.Inspirational, innovative a... Show more

L2 IT Support - NETE

WeirLaSalle

Join an IT team supporting all users (local and remote) at Weir Canada Inc.As a member of the Support Team, within the Testing and Infrastructure Support (TIS) Section, you will support, troublesho... Show more

IT Technical Advisor Specialist

Intact Financial CorporationMontréal, Quebec, CAN

Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In... Show more

IT Manager

Safe FleetMontreal, Quebec, CA
Full-timeFull-time

We are looking for a hands-on IT Manager who knows how to lead people, get things done, and ask the right questions.This role is responsible for the full scope of IT at Ranger Design — from the net... Show more

IT Project manager

American Iron and MetalMontréal, Québec, Canada
Permanent, Full-timePermanent, Full-time

As a Project Manager, you will lead the planning, execution, and successful delivery of strategic projects while ensuring alignment with business objectives, timelines, and budgets.Working closely ... Show more

IT Analyst – Developer

Kativik Ilisarniliriniq (La commission scolaire du Nunavik)Montréal, QC, CA
Full-timeFull-time

Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for planning, developing, executing, and documenting quality assurance activities related to the School... Show more

IT production support analyst M/F

IT production support analyst M/F

CACEISMontréal, Canada
30+ days ago
Job type
  • Permanent
Job description

Description du poste

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.

As part of its growth, CACEIS is looking for IT production support analyst to support its follow the sun operations in Canada on many business areas (Fund services & administration, Custody & Cash Clearing)

IT production analyst will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality-of-service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors.

Main responsibilities:

  • Support business operations area on functional issues raised on their areas by improving or performing systems configurations in order to resolve them with the help of the necessary providers / vendors or IT teams.
  • Quality and support to solve technical incidents (Minor and major incident) for infrastructure support- and the related providers. All of it in accordance with group processes and procedures.
  • Monitor, analyze and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches and defects with the help of the necessary providers / vendors or IT teams.
  • Monitor and test functionally the applications perimeter used in the business area.
  • Keep communication and information up to date to their business users and also other IT teams as well as operational risk (through the major incident process)
  • Be aware and participate to change management/release planning to follow on a day to day / week to week basis any possible disruptions of production on given perimeter.
  • Coordination of testing and sanity checks during weekend changes and releases as well as daily IT operational checks.
  • Enrich procedures & documentation about production issues and resolved case. Keep processes around production support at his best possible efficiency.

Télétravail : hybride