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It support Jobs in Delson, QC

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It support • delson qc

Last updated: 3 days ago

IT production support analyst M/F

CACEISMontréal, Canada
Full-timeFull-time

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers an... Show more

IT Procurement Advisor

Intact Financial CorporationMontréal, Quebec, CAN
Full-timeFull-time

Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In... Show more

IT Systems Analyst

Axelon Services CorporationMontreal, QC
Full-timeFull-time

Implement computer system requirements by defining and analyzing system problems.Design and test standards and solutions.Define application problems by conferring with the company and evaluating pr... Show more

Banking IT Project Manager

Artech LLCMontreal, QC
Full-timeFull-time

Job Title: Banking IT Project Manager.The IT Project Management team is dedicated to managing IT transformation projects across various business lines.Team members possess strong functional an... Show more

IT Support Technician III / System Administrator

Cosmetic Physician PartnersMontréal, Quebec, Canada, H3Z 3C1
Full-timeFull-time
Quick Apply

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella.We are dedicated to delivering exceptional patient ex... Show more

IT Security Analyst

CIE_101 Beneva Inc.Montreal, Quebec
Full-timeFull-time

Relevant du Directeur Adjoint – Cyberdéfense et Opérations et étant le gardien des actifs informationnels de Beneva, en tant qu'analyste en cybersécurité vous mettez en œuvre diverses tactiques afi... Show more

IT Business analyst

Solutions TechsoMontréal, QC, CA
Full-time +1Full-time +1

As global leader in digital transformation, Techso is a fast-growing consulting firm offering services across three areas of expertise: IT infrastructure management (IT), custom application develop... Show more

Auditeur/trice interne (IT)

GardaWorldMontréal, Québ, CA
Full-time +1Full-time +1

Prêt à faire partie de la grande équipe GardaWorld transport de valeurs ?.GardaWorld est la plus grande entreprise de services de sécurité privée au monde.Elle propose une large gamme de solutions ... Show more

IT Ops Specialist [#4992]

AlteoMontreal, QC, Canada
PermanentPermanent

Alteo is looking for a IT Ops Specialist for a permanent position based in Montreal.Your main role will be to contribute to the smooth running and optimization of operations (payment industry), by ... Show more

IT Manager / Gestionnaire TI

VentionMontréal, Québec, Canada
Full-timeFull-time

Headquartered in Montreal, Detroit and Munich, Vention helps manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the factory flo... Show more

IT Support Technician

MNPMontréal, QC, Canadá
Full-timeFull-time

This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French.Please submit one application only to be considered for this opportunity.Inspirational, innovative a... Show more

L2 IT Support - NETE

WeirLaSalle
Full-timeFull-time

Join an IT team supporting all users (local and remote) at Weir Canada Inc.As a member of the Support Team, within the Testing and Infrastructure Support (TIS) Section, you will support, troublesho... Show more

Auditeur confirmé - IT

Crédit Agricole CIBMONTREAL, Canada
PermanentPermanent

Lauditeur confirmé effectue un bilan préliminaire de lactivité auditée et de son cadre de contrôle interne.Il effectue des tests et des analyses indépendantes sur des contrôles spécifiques afin dat... Show more

Senior IT Project Technician

Behaviour InteractiveMontreal, QC
Full-timeFull-time

The role Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgett... Show more

Bilingual IT Recruitment Specialist

Astra North Infoteck Inc.Montreal, QC, ca
Full-timeFull-time
Quick Apply

Bilingual IT Recruitment Specialist / .French & English / Français et anglais.Key Responsibilities / Responsabilités principales.Source technical candidates through LinkedIn, job boards, s... Show more

IT Manager

Safe FleetMontreal, Quebec, CA
Full-timeFull-time

We are looking for a hands-on IT Manager who knows how to lead people, get things done, and ask the right questions.This role is responsible for the full scope of IT at Ranger Design — from the net... Show more

IT Financial Planning Analyst

UbisoftMontreal, Québec, Canada
Full-timeFull-time

As an IT Financial Planning Analyst at Ubisoft Montréal, you will support budget planning for the information technology department and coordinate financial tracking with the teams involved.You wil... Show more

Banker Support

MindlanceMontréal, QC
Full-timeFull-time

Location: Montreal, QC (Need to go days in week onsite).Provide situational banker/credit support for managing new and existing client relationships and execution of transactions for Global Banking... Show more

IT production support analyst M/F

IT production support analyst M/F

CACEISMontréal, Canada
30+ days ago
Job type
  • Full-time
Job description

Description du poste

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.

As part of its growth, CACEIS is looking for IT production support analyst to support its follow the sun operations in Canada on many business areas (Fund services & administration, Custody & Cash Clearing)

IT production analyst will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality-of-service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors.

Main responsibilities:

  • Support business operations area on functional issues raised on their areas by improving or performing systems configurations in order to resolve them with the help of the necessary providers / vendors or IT teams.
  • Quality and support to solve technical incidents (Minor and major incident) for infrastructure support- and the related providers. All of it in accordance with group processes and procedures.
  • Monitor, analyze and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches and defects with the help of the necessary providers / vendors or IT teams.
  • Monitor and test functionally the applications perimeter used in the business area.
  • Keep communication and information up to date to their business users and also other IT teams as well as operational risk (through the major incident process)
  • Be aware and participate to change management/release planning to follow on a day to day / week to week basis any possible disruptions of production on given perimeter.
  • Coordination of testing and sanity checks during weekend changes and releases as well as daily IT operational checks.
  • Enrich procedures & documentation about production issues and resolved case. Keep processes around production support at his best possible efficiency.

Télétravail : hybride