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It networking • kitchener on

Last updated: 1 day ago

Bilingual Senior Operations Specialist

sun lifeWaterloo, Ontario
Full-time

The Senior People Operations Specialist is responsible for delivering expert-level HR support within HR Shared Services, handling complex inquiries and providing high-quality service across a varie... Show more

Life & Health Insurance Advisor

desjardins financial security independent network southwestern ontarioKitchener, Ontario, Canada
Full-time

Life & Health Insurance Advisor .Life & Health Insurance Advisor.Build a Flexible Career with Unlimited Potential.Desjardins Financial Security Independent Network (DFSIN) South Wester... Show more

IT Sourcing Manager

manulifeWaterloo, Ontario
CA$92,900.00 yearly
Full-time

This role is responsible for executing IT and Software sourcing and contracting initiatives end-to-end - from intake and strategy through negotiations, award, and contract execution - while partner... Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

ClubshopKitchener, Ontario
CA$19.90 hourly
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Manager, Third Party Risk Management

sun lifeWaterloo, Ontario
Full-time

The Manager, Third Party Risk Management (TPRM), is responsible for overseeing the enterprise TPRM Policy, Operating Guideline, and supporting procedures.As a second line of defence (2B) role, the ... Show more

Insurance Advisor Life, Health & Wealth

royal bank canadaKITCHENER, Ontario, Canada
Full-time

We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance.As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provid... Show more

Real Estate Sales Representative

royal le page real estateWaterloo Region, Ontario, Canada
CA$50,000.00 yearly
Full-time

Royal LePage is committed to helping you launch your real estate career by providing the industry-leading training, lead generation and technology you need to accelerate your growth.With a culture ... Show more

Senior Software Engineer -Waterloo

point click careKitchener, Waterloo
CA$142,000.00–CA$158,000.00 yearly
Full-time

At PointClickCare our mission is simple: to help providers deliver exceptional care.And that starts with our people.As a leading health tech company that’s founder-led and privately held, we empowe... Show more

Sales Development Specialist - Data Center Services (APAC timezone)

rm staffing b vSaxony, ST, DE
Full-time

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more

Business Development Representative

ghdWaterloo, ON, Canada
Full-time

Organisations don't innovate; people do.As part of our digital transformation business, you’ll help clients unlock innovation, embrace the future, and change communities for good.And we’ll help you... Show more

SUN LIFE FINANCIAL ADVISOR - Ontario

sun lifeWaterloo, Ontario
Full-time

Financial advisors love to build long-term relationships with people and help them plan financially for the various stages of life.They make an impact in their communities providing advice and impl... Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

Clubshop | CA Kitchener, Ontario
CA$19.90 hourly
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Modern Workplace & Cloud Operations Administrator

care partnersWaterloo, ON, CA
CA$75,000.00–CA$95,000.00 yearly
Full-time

Modern Workplace & Cloud Operations Administrator.Tier 3 operational role responsible for ensuring the stability, security, and efficiency of Microsoft 365, Intune-managed endpoints, Azure Virtual ... Show more

 • Promoted

Professional Services Engineer 1

arctic wolfOffice, CAN, Ontario, Waterloo
CA$225,900.00 yearly
Full-time

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change.Our global Pack is made up of people who thrive on solving hard problems, moving fast, and build... Show more

Financial Represetnative

serenia life financialWaterloo, Ontario, Canada
Full-time

We have a lot to be proud of at.For more than a century, we have helped Canadians protect the people and things that matter most while making a meaningful difference in the communities we serve.Wha... Show more

Site Reliability Engineer / Release Management & Automation Specialist

sun lifeWaterloo, Ontario
Full-time

We are looking for a highly motivated, experienced and self-driven technical resource to serve as a.Site Reliability Engineer / Release Management & Automation Specialist.This role provides critica... Show more

Private Banker

scotiabankWaterloo, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.This position focuses on generating new and deepening existing high value Wealth Management cli... Show more

IT Business Systems Analyst

manulifeWaterloo, Ontario
CA$90,160.00 yearly
Full-time

The successful candidate will join the John Hancock Insurance Technology team and contribute to solutions supporting New Business and Underwriting platforms and processes.In this role, you will res... Show more

Director, Data & Technology

communitechKitchener, ON, CA
CA$100,000.00–CA$115,000.00 yearly
Full-time

Communitech helps tech companies start, grow, and succeed in Waterloo Region.We’re building a tech ecosystem that’s proudly local, globally ambitious and powered by community.Since 1997, Communitec... Show more

Modern Workplace & Cloud Operations Administrator

care partnersKitchener, ON
CA$75,000.00–CA$95,000.00 yearly
Full-time

Modern Workplace & Cloud Operations Administrator.Tier 3 operational role responsible for ensuring the stability, security, and efficiency of Microsoft 365, Intune-managed endpoints, Azure Virtual ... Show more

 • Promoted
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Bilingual Senior Operations Specialist

Bilingual Senior Operations Specialist

sun lifeWaterloo, Ontario
5 days ago
Job type
  • Full-time
Job description

Job Description

:

The Senior People Operations Specialist is responsible for delivering expert-level HR support within HR Shared Services, handling complex inquiries and providing high-quality service across a variety of HR processes. This role will support the HR Shared Services team by ensuring data accuracy, maintaining compliance, and driving continuous improvement initiatives. The ideal candidate will have a strong understanding of HR operations, excellent analytical skills, and the ability to collaborate effectively with cross-functional teams.


What will you do?

Employee Support and Issue Resolution:

  • Serve as a subject matter expert on HR policies, processes, and systems. Respond to and resolve complex HR inquiries related to employment life cycle transactions. Escalate cases to management as needed

HR Data Management and Integrity:

  • Ensure accurate and timely entry of employee data within HRIS and other systems. Perform regular audits to maintain data quality, compliance, and consistency across HR Shared Services

Process Improvement and Optimization:

  • Identify and drive opportunities to improve HR processes, streamline workflows, and reduce manual tasks. Partner with the HR Shared Services team to implement process enhancements and document standard operating procedures

Cross-Functional Collaboration:

  • Work closely with HR Business Partners, Payroll, IT, Benefits, and other teams to address complex issues and ensure cohesive service delivery. Act as a liaison between HR Shared Services and other departments for seamless collaboration

Reporting and Analytics Support:

  • Generate and analyze HR reports, using data-driven insights to manage operational tasks and enhance HR service delivery

Policy and Compliance Adherence:

  • Ensure that all HR processes adhere to company policies, data privacy standards, and relevant labor laws. Stay up-to-date on policy updates and communicate changes effectively to the HR Shared Services team

Mentorship and Guidance:

  • Assist in training and mentoring team members on HR processes, systems, and service delivery best practices. Share expertise to support team development and build a knowledge-sharing culture

Project Participation:

  • Actively participate in HR Shared Services projects, such as system upgrades, policy rollouts, and change initiatives. Support project planning, execution, and employee communication to facilitate successful implementation

What do you need to succeed?

  • Communication
  • Interpersonal Skills
  • Problem-Solving
  • Attention to Detail
  • Organization
  • Knowledge of HR Policies & Procedures
  • Customer Service
  • Technical Proficiency
  • Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.

What's in it for you?

  • The opportunity to move along a variety of career paths with amazing networking potential
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
  • We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada
  • We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

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