- Search jobs
- Moncton, NB
- information technology
Information technology Jobs in Moncton, NB
Create a job alert for this search
Information technology • moncton nb
Product Support Representative - Bilingual
Brandt Group of CompaniesCity of Moncton, NB, CACustomer Data & API Solutions Analyst
Midland TransportDieppe, Westmorland County, CAClaims Adjuster - Multi-line - Expert Sinistres Multilignes
Sedgwick Claims Management Services LtdCity of Moncton, NB, CACustomer Applications Analyst
J.D. Irving, LimitedDieppe, Westmorland County, CAConseiller(ère) en Technologies de l’Information
Cuso InternationalMoncton, NBProfessionnel de l'information sur la santé 2
Vitalité Health NetworkMoncton, Nouveau-BrunswickMarketing Technology Senior Architect
DeloitteMoncton, NBTest Engineer – Moncton, Canada
BMM TestlabsCity of Moncton, NB, CAC++ developer
krg technology incCity of Moncton, NB, CASupply Chain Project Manager - Field Services, Indirect Procurement & Operations
IGTCity of Moncton, NB, CAManager, Technology Risk Management
KPMG CanadaCity of Moncton, NB, CACustomer Solutions Sales Representative, Earth Moving Technology
Liebherr GroupMoncton, NB, CADirector, Architecture and Delivery
Atlantic LotteryCity of Moncton, NB, CABusiness Analyst Enterprise Information Services
MedavieMoncton, New Brunswick, CanadaC++ Developer
Yochana IT Solutions IncCity of Moncton, NB, CA- Promoted
Information Technology Private Tutoring Jobs Dieppe
SuperprofDieppe, CanadaCivil Engineering Technology Student
L.C.L. Excavation (2006) Inc.City of Moncton, NB, CASenior Data Engineer
Fiddlehead TechnologyMoncton, NBMechanical Engineering - Technician
MCW Custom Energy Solutions Ltd.City of Moncton, NB, CA- Chatham-Kent, ON (from $ 43,936 to $ 567,000 year)
- Cobourg, ON (from $ 137,405 to $ 210,887 year)
- Sarnia, ON (from $ 207,667 to $ 208,783 year)
- Pitt Meadows, BC (from $ 67,500 to $ 208,075 year)
- Dorval, QC (from $ 124,316 to $ 207,286 year)
- Laval, QC (from $ 68,250 to $ 203,590 year)
- Black Diamond, AB (from $ 106,766 to $ 202,154 year)
- Ingersoll, ON (from $ 151,657 to $ 201,897 year)
- Kawartha Lakes, ON (from $ 73,230 to $ 201,662 year)
- Maple Ridge, BC (from $ 76,026 to $ 198,068 year)
Popular searches
Product Support Representative - Bilingual
Brandt Group of CompaniesCity of Moncton, NB, CA- Full-time
We have a position available for a Level 1 Product Support Representative in our Moncton location.
This position is responsible for problem solving, decision making, and providing consultation to effectively and efficiently solve issues of customers calling into the call center. The ideal candidate is customer focused and solution minded with experience in customer support. You will be working with cutting‑edge GPS technology and providing technical problem resolution to our customers by performing a diagnosis while guiding the user through step‑by‑step solutions. Solutions include, but are not limited to, resolving username and password problems, verifying proper hardware and software setup, power cycling equipment, assisting with navigating application menus, troubleshooting connection issues, and other related work as required.
Duties & Responsibilities
- Deliver service and support to end‑users using automated call distribution phone software.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- Diagnose and resolve technical hardware and software issues involving mobile communication, Bluetooth, GPS, and more.
- Accurately process and record call transactions using designated tracking software.
- Follow up and make scheduled callbacks to customers where necessary.
- Stay current with system information, changes, and updates.
Seniority level
Employment type
Job function
Industries
Get notified about new Product Support Representative jobs in Moncton, New Brunswick, Canada .
#J-18808-Ljbffr