We have a position available for a Level 1 Product Support Representative in our Moncton location.
This position is responsible for problem solving, decision making, and providing consultation in order to effectively and efficiently solve issues of customers calling in to the call center. The ideal candidate is customer focused and solution minded with experience in customer support. You will be working with cutting edge GPS technology and providing technical problem resolution to our customers by performing a question diagnosis while guiding the user through step-by-step solutions. Solutions include, but not limited to, resolving username and password problems, verifying proper hardware and software setup, power cycling equipment, assisting with navigating around application menus, troubleshooting connection issues, and other related work as required.
Duties & Responsibilities
#LI-onsite
The successful candidate must have knowledge of GPS, radio and communication; knowledge of customer service principles and practices; excellent communication skills; must be fluent in both French and English; excellent customer service skills; and able to work in a team environment.
The successful candidate must have knowledge of GPS, radio and communication; knowledge of customer service principles and practices; excellent communication skills; must be fluent in both French and English; excellent customer service skills; and able to work in a team environment.
Product Support Representative - Bilingual • Moncton, CA
Be among the first 25 applicants.Established in 2018, Conquest Planning was founded by a team of financial technology veterans whose track record of success spans over 30 years in the financial pla...Show more
Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i...Show more
Take on the role of Expert Bilingual Tech Support Agent to deliver stellar customer care.Fluent in English and French, you’ll help customers with their tech queries from home.In this supportive pos...Show more
Elevate customer experiences as a Bilingual Customer Service Associate, facilitating swift support for inquiries in both French and English.Join a dedicated team ensuring effective service delivery...Show more
Bilingual Specialist, Integrated Products - Virtual.Reporting to the Manager, Field Service, you will be responsible for resolving technical issues related to the direct sales division's product li...Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
BET99 is Canada's Premiere Online Sportsbook and Casino.Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base a...Show more
Join the forefront of technical support as a Bilingual Virtual Specialist.Enhance your technical skills while assisting customers with internet connectivity issues remotely.In this engaging role, y...Show more
At ICwhatUC, we’re on a mission to create the world’s best real time and self serve experiences.Have you ever felt like you could fix a simple problem at home or on a job if you only had the right ...Show more
A leading association for small businesses in Canada is seeking a Bilingual Small Business Support Representative to assist clients through various communication channels.This role offers the flexi...Show more
A leading customer service company is seeking bilingual customer support representatives to assist clients via calls and online communication.Candidates should be fluent in English and French, poss...Show more
Join as a Bilingual Client Registrar, delivering vital support to patients across Ontario from the comfort of your home.This role focuses on enhancing patient experiences through professional virtu...Show more
With every job, there’s always the question of “why”.Why join a company? Why be part of their mission? Here, the why is easy.It’s because at some point, we’ve all needed someone there for us.At the...Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more
We have a position available for a Level 1 Product Support Representative in our Moncton location.This position is responsible for problem solving, decision making, and providing consultation in or...Show more
A major financial institution is seeking a customer service representative to work from home, providing assistance to clients in both French and English.You will respond to inquiries, help customer...Show more
Every day, thousands of NQX representatives deliver solutions and build trust with our professional partners clients across Canada.As a Canada Post Representative, you’ll have the opportunity to wo...Show more
A leading health tech company located in Peel Region, Mississauga, is looking for a Product Support Lead to enhance software application support.In this role, you will collaborate with the technica...Show more
