Help desk manager Jobs in Winnipeg, MB

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Help desk manager • winnipeg mb

Last updated: 2 days ago

Help Desk Technician-1

eTeam IncWinnipeg, Manitoba, Canada

Temporary

Quick Apply

Job Title : Help Desk Technician 1.Job Location : Winnipeg, Manitoba.Job Type : Contract, 6 Months contract.As a Technical Solutions Representative you will provide L1 support, answer help desk teleph...Show moreLast updated: 30+ days ago

Promoted

Service Desk Analyst

Adecco CanadaWinnipeg, Manitoba, Canada

Full-time +2

Quick Apply

Adecco is currently hiring a full-time dedicated and customer-focused.In this role, you will deliver technical support to users across the organization by applying critical thinking and adhering to...Show moreLast updated: 25 days ago

order desk agent

A Plus Restaurant Equipment & SuppliesWinnipeg, MB, CA

Permanent

Secondary (high) school graduation certificate.Retail / wholesale establishment / distribution centre.Address customers' complaints or concerns. Answer inquiries and provide information to customers.Iss...Show moreLast updated: 22 days ago

Desk Adjuster 2

Crawford & CompanyMB, CA

Full-time

We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate will investigate, evaluate, neg...Show moreLast updated: 30+ days ago

front desk agent

Hilton Garden Inn Winnipeg SouthWinnipeg, MB, CA

Permanent

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Register arriving guests and assign rooms. Process group arrivals and departures.Take, cancel and ch...Show moreLast updated: 30+ days ago

Front Desk Supervisor

Altea Active : West 6Winnipeg, MB, Canada

Full-time

Altea Active’s Front of House Supervisors are customer-oriented, personable, energetic leaders who serve as the ‘face’ of our company. They excel at providing a warm, welcoming experience for all gu...Show moreLast updated: 2 days ago

Desk Claims Specialist II

Red River MutualWinnipeg, MB, Canada

Full-time

Posted Friday, May 2, 2025 at 5 : 00 AM.Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and...Show moreLast updated: 8 days ago

Promoted

Order desk / Shipper / Receiver

Magikist LimitedWinnipeg, MB, Canada

Full-time

Seeking hardworking employees for Parts.Jennifer Chudley at Magikist Ltd.Archibald Street, Winnipeg, MB R2J 0W8.No mail in resumes will be accepted.Show moreLast updated: 3 days ago

Inside Sales and Order Desk Representative

Wallace & Wallace Fences Ltd.Winnipeg, MB, Canada

Full-time +1

Inside Sales and Order Desk Representative.Wallace & Wallace is Manitoba’s leading fence, door and perimeter security builder and is looking for a full time. Inside Sales & Order Desk Representative...Show moreLast updated: 28 days ago

Front Desk Clerk (Hotel & Accommodations)

Canadian Forces Morale and Welfare Services - CFMWSWinnipeg, MB, Canada

Part-time

CFMWS - WHERE PURPOSE MEETS PASSION!.At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace. we’re a proud community dedicated to supporting Canadian Armed Forces ...Show moreLast updated: 11 days ago

Front Desk - Health Services

Winnipeg Regional Health AuthorityWinnipeg, MB, Canada

Full-time

Select how often (in days) to receive an alert : .Already a Manitoba health-care employee?.If you are a current Manitoba health-care employee looking for new opportunities, please click on the button...Show moreLast updated: 8 days ago

Service Desk Technician

TEEMAWinnipeg, MB

Full-time

Receive, record, classify, route, prioritize, resolve, and close all incoming IT related support tickets, automated system alerts, and service requests within prescribed time limits.Assist end user...Show moreLast updated: 30+ days ago

IT Programmer / Analyst

Kleysen Group LtdWinnipeg, MB, Canada

Full-time

We are seeking a highly analytical and skilled.In this role, you will support the Manager, I.Excellent communication skills and problem-solving abilities are essential. A sense of urgency to resolve...Show moreLast updated: 21 days ago

front desk agent

Green BrierWinnipeg, MB, CA

Permanent

Secondary (high) school graduation certificate.Investigate complaints and claims.Register arriving guests and assign rooms. Process group arrivals and departures.Take, cancel and change room reserva...Show moreLast updated: 30+ days ago

IT Help Desk Technician – Winnipeg Terminal

TEAMS TransportWinnipeg, MB

Full-time

TEAMS Transport is looking to hire a full time IT help desk technician.Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem? Patient and friendly even...Show moreLast updated: 30+ days ago

Service Desk Analyst – Junior

eTeamWinnipeg, Manitoba., MB

Full-time

MUST HAVE – Native or B certificate in French.Bilingual (French / English) required.Experience : - years of experience in a diverse technology and customer service-focused role.Education : completion o...Show moreLast updated: 30+ days ago

Help Desk Technician-1

eTeam IncWinnipeg, Manitoba, Canada

30+ days ago

Job type

Temporary

Quick Apply

Job description

Pay Rate : $19 - $21 / Hour CAD

Job Title : Help Desk Technician 1

Job Location : Winnipeg, Manitoba

Job Type : Contract, 6 Months contract

100% Remote role

Overview :

As a Technical Solutions Representative you will provide L1 support, answer help desk telephones and various methods of inquiries (Email, SST, Web, Chat, etc..) for multiple accounts and responds to all customer inquiries to ensure customer needs are met.

Responsibilities :

Assist customers in resolving all technical problems by providing troubleshooting guidance regarding software and hardware problems.
Resolve and / or refer more complex technical problems through a defined escalation process.
Follow up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame.
Log and track inquiries using a problem management database and maintains history records and related problem documentation.
Identify, evaluate, and prioritize customer problems and complaints to ensure that inquiries are resolved appropriately.

Must have :

High school diploma or G.E.D.

1-2 years of technical or customer support experience.

Experience working with company products and operating systems.

Experience with solving computer-related problems.

Basic Qualifications :

High school diploma or G.E.D.

1-2 years of technical or customer support experience.

Experience working with company products and operating systems.

Experience with solving computer-related problems.

Experience working with company escalation policy.

Will require availability to work either Day, Evening or Night shift, including weekends.

Knowledge and Skills :

Interpersonal skills to interact with customers and team members.

Strong communications skills

Organization skills to balance and prioritize work.

Good analytical and problem solving skills.

Leadership skills to mentor and provide guidance to less experienced personnel.

Ability to work individually as well as in a team environment, work environment and office environment.