- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Work setting
Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Provide customer service
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
Experience
Experience an asset
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 35 to 40 hours per week
hotel front desk clerk
Provide information on hotel facilities and services. ...
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