Field engineer • saanich bc
A growing managed services provider is looking to appoint an MSP Field Engineer to support clients across a range of industries.This role combines customer-facing support with technical project wor... Show more
BCI is working with an external recruitment firm.Please do not submit your application directly to BCI.Applications submitted through this site will not be reviewed.To explore this opportunity, ple... Show more
My client is a Canadian environmental consulting firm seeking a versatile.This is a hands-on role for someone who can contribute across technical delivery, field programs, data and GIS, reporting, ... Show more
Are you an experienced Technical Writer with adequate knowledge of the field? This role maybe a good fit for you.As part of the AJISS Coastal Support team, the Technical Specification Writer will s... Show more
Electrical Project Manager / Estimator.Victoria, Nanaimo or Vancouver Island, BC.Build your career—and your life—on Vancouver Island.MatchBox Consulting is partnering with a respected, established ... Show more
Education, Training And Experience.Doctoral degree in clinical child psychology (or equivalent).Current licensure in a practicing category with the College of Health and Care Professionals of BC as... Show more
About this roleWe are recruiting for a Service Technician, Controls to join our Burnaby or Victoria office.Here's how your role will strengthen our team.The Service Technician, Controls will be inv... Show more
Onsite, full time at our Buyerlink office right on the Inner Harbour of Victoria, BC! .Standard full-time business hours, with an early overlap window with our Armenia team .We operate a marketplac... Show more
Senior Marine Systems Engineer.Halifax, NS, Ottawa, ON, or Victoria, BC.BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment where individuals w... Show more
Communities everywhere share the need for clean water.And as they work to meet that need, they’re facing new, more complex challenges every day.Our water professionals collaborate to contribute inn... Show more
We are seeking a versatile and highly skilled IT Support & Systems Engineer to manage our multi-platform endpoint environment and support our growing team.In this role, you will be the go-to te... Show more
Retail Support Executive (Territory-Based).We are seeking a high-performing and driven Retail Support Executive (Territory-Based) to bridge the gap between frontline sales execution and Team Leads.... Show more
We are committed to fostering a positive, supportive and collaborative work environment where every team member contributes to delivering solutions that make a meaningful impact.North America, prov... Show more
A Detector Engineer is a cybersecurity professional specializing in designing, developing, and maintaining systems and processes to detect malicious activities or unauthorized behaviors within a ne... Show more
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more
Our financial services client is seeking a.Net Software Engineer (5+ years) to remediate security vulnerabilities using.NET Core, REST APIs, and microservices.Location: Remote (High preference for ... Show more
Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle.Our Field Sales teams work closely with our customers and offer a personalized face-... Show more
Software Engineer - Growth Phase Cloud SaaS for Municipal Finance .Muniworth is a cloud-based SaaS startup in the growth phase, dedicated to empowering municipal utilities and governments with... Show more
Main Location: Victoria, BC (hybrid).Cross-national work flexibility: remote, in-person, and hybrid (the option to work from our beautiful Victoria, BC office) .We are the innovators at the heart o... Show more
Education, Training And Experience.Graduation from a recognized program in power engineering, plus two years' recent related experience or an equivalent combination of education, training, and expe... Show more
A growing managed services provider is looking to appoint an MSP Field Engineer to support clients across a range of industries. This role combines customer-facing support with technical project work and infrastructure maintenance.
Duties
Deliver technical support to a broad client base.
Attend customer sites as required.
Manage incidents through the support system.
Maintain regular communication with customers.
Troubleshoot networking and server issues.
Install and support hardware and software.
Escalate service-impacting issues appropriately.
Monitor customer systems and generate reports.
Maintain ticketing records and technical notes.
Support critical incidents and planned maintenance.
What we offer:
Salary: £30,000 - £40,000 per annum, depending on experience.
40 days' annual paid leave.
Minimum 5 years' experience within a relevant IT role.
Experience with Cyber Essentials and GDPR security standards, including implementation (mandatory).
Microsoft 365 expertise covering Email, SharePoint, Teams and OneDrive (mandatory).
Familiarity with Intune, RMM platforms and telephone systems.
Strong networking knowledge covering routers, switches, APs, DHCP, DNS, TCP/IP, firewalls and VLANs.
Ability to work effectively with external IT and service providers.
Good knowledge of recognised IT practices and procedures.
Windows Server 2016, 2019 and 2022, including Group Policy and security configuration.
Experience administering and implementing Azure solutions.
Knowledge of Windows 10, Windows 11 and Mac.
Experience preparing and deploying different client builds/images.
Strong written and verbal communication with a customer-focused approach.
Good independent troubleshooting and problem-solving ability.
Team player with a proactive attitude.
