Engineering program manager Jobs in Richmond, BC

• Engineering Manager

Opportunity Snapshot

As an Engineering Manager at Pixieset, you’ll lead a talented team building impactful features for our all-in-one platform trusted by over a million photographers worldwide. You’ll drive high-quality delivery in a production environment, balancing innovation with strong execution, reliability, and maintainability.

In this role, you’ll partner closely with Product and Design to translate customer needs into thoughtful solutions, while investing deeply in people leadership: developing Engineers, supporting Tech Leads, and building a motivated, high-performing team culture. You’ll guide technical decisions and help raise the bar on engineering practices across observability, security, and continuous delivery, with clear ownership of operational outcomes.

If you’re energized by building great teams, shipping high-quality software, and improving systems at scale, this is a high-impact opportunity to shape how we develop and deliver at Pixieset.

Your Impact

• Lead and develop a team of Software Developers, while mentoring and supporting Tech Leads to drive success across their teams
• Run regular 1:1s and support performance and growth conversations to motivate, develop, and retain team members
• Partner with Talent Acquisition to hire and onboard new talent, ensuring a strong and scalable engineering organization
• Own and be accountable for application security, reliability, and uptime metrics, driving continuous improvement
• Improve and maintain strong observability practices through effective dashboards, logging, alerting, and incident learnings
• Stay current on software development and UX trends, evaluating tools and technologies that improve developer productivity and quality of life
• Collaborate closely with Product and Design to align on priorities, clarify requirements, and deliver the right outcomes
• Evaluate and optimize engineering processes to improve delivery predictability, project efficiency, and timelines
• Provide technical guidance and hands-on support to help teams navigate complex implementation decisions
• Identify and address group-level process gaps, guiding cross-team alignment to ensure work runs smoothly end-to-end
• Provide oversight on complex and high-risk initiatives, maintaining day-to-day awareness of progress and risks, removing roadblocks, and partnering with leadership to drive solutions

Role Requirements

• 5+ years of hands-on software development experience and ability to deliver high-quality production software
• 3+ years managing direct reports, including coaching, feedback, performance management, and supporting career growth with measurable impact
• Strong technical judgment, able to review technical proposals and code, and provide clear, actionable feedback through the senior level
• Proven ability to design and deliver high-volume, highly available, scalable backend services and web applications
• Applies Agile practices, modern DevOps approaches, and security best practices to enable reliable, efficient delivery and strong operational outcomes
• Broad technical expertise across multiple languages and cloud platforms, with the ability to solve complex engineering challenges and guide technical direction
• Demonstrates exceptional leadership maturity, empathy, interpersonal effectiveness, and cross-functional communication, building trust and alignment across teams
• Track record of building, growing, and retaining high-performing teams, leading by example and raising the bar for engineering excellence
• Thrives in fast-paced, continuous delivery environments - high ownership, strong attention to detail, and a passion for building world-class software and teamwork

What We Offer

• Hybrid work environment (2 in-office days per week)
• 4 weeks of annual vacation & paid time off for office holiday closure
• RRSP matching
• $2,000 annual health & lifestyle spending account
• $1,000 annual education budget
• $1,000 annual charitable donation matching
• Comprehensive benefits: extended health, critical illness, long-term disability & life insurance
• Company-issued MacBook & home office budget
• Anniversary rewards & complimentary Pixieset premium account
• Team-building activities & company-wide events
• A workplace recognized for excellence — We’re proudly certified as a Great Place to Work™, ranked #2 among Canada’s Top Employers, and named one of Canada’s Top Small & Medium Employers

The typical salary range for this position is CAD $133,000 - $178,500 annually. Salary offered will be based on skills, experience and market data.

Working at Pixieset

Pixieset is the #1 go-to platform for photographers to deliver photos, sell prints, book clients, get paid, and more, all in one place. We help millions of photographers and creatives around the world do more of what they love.

At Pixieset, you’ll find a culture built on collaboration, curiosity, and craftsmanship. We care deeply about clean design, thoughtful code, and meaningful work that creates real impact for our users. We value continuous learning, connection, and the power of technology to simplify complex challenges. Our team is diverse in background and perspective but united by a shared mission: building products that empower creatives to grow with purpose.

We’re proud to be certified as a Great Place to Work™, ranked #2 among Canada’s Top Employers, and named one of Canada’s Top Small & Medium Employers - a reflection of the supportive, growth-minded environment we’ve built together.

Pixieset is growing quickly but thoughtfully, combining the stability to think long term with the agility to move fast. Whether you’re building new features, improving infrastructure, or shaping the customer experience, your work has both impact and purpose. Every feature we create helps creatives spend less time managing and more time creating.

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