Engineering program manager Jobs in Richmond, BC

Opportunity Snapshot

As an Engineering Manager at Pixieset, you'll lead up to two talented teams focused on building and evolving the core platform that powers our all-in-one product trusted by over 1.5 million photographers worldwide. Your teams will enable product engineering teams to move faster and more reliably by delivering scalable services and infrastructure used across our products.

In this role, you'll partner closely with Product, Engineering, and Senior Engineering Leadership to understand developer, system, and organizational needs, and translate them into platform solutions that improve performance, reliability, and developer experience. You'll invest deeply in people leadership: developing Engineers, Tech Leads, and building a motivated, high-performing team. You'll guide technical decisions and help raise the bar on engineering practices, with clear ownership of platform health, operational excellence, and real opportunities to shape how engineering works at Pixieset.

If you're energized by leading great teams and improving systems at scale, this is a high-impact opportunity to shape the foundation that powers how we build and deliver at Pixieset.

Your Impact

• Lead and develop a team of Software Developers, while mentoring and supporting Tech Leads to drive success across their teams
• Run regular 1:1s and support performance and growth conversations to motivate, develop, and retain team members
• Partner with Talent Acquisition to hire and onboard new talent, ensuring a strong and scalable engineering organization
• Own and be accountable for application security, reliability, and uptime metrics, driving continuous improvement
• Improve and maintain strong observability practices through effective dashboards, logging, alerting, and incident learnings
• Stay current on software development and UX trends, evaluating tools and technologies that improve developer productivity and quality of life
• Collaborate closely with Product and Design to align on priorities, clarify requirements, and deliver the right outcomes
• Evaluate and optimize engineering processes to improve delivery predictability, project efficiency, and timelines
• Provide technical guidance and hands-on support to help teams navigate complex implementation decisions
• Identify and address group-level process gaps, guiding cross-team alignment to ensure work runs smoothly end-to-end
• Provide oversight on complex and high-risk initiatives, maintaining day-to-day awareness of progress and risks, removing roadblocks, and partnering with leadership to drive solutions

Role Requirements

• 7+ years of professional software engineering experience, including hands-on experience designing, building, and operating production systems at scale
• 3+ years of engineering management experience, including coaching, feedback, performance management, hiring, and career development for software engineers
• Strong technical judgment with the ability to review architecture proposals, technical designs, and code; ask high-quality questions; identify risks; and guide teams toward pragmatic, maintainable solutions
• Demonstrated ability to improve reliability, security, performance, and developer productivity through clear ownership, sound engineering practices, and measurable operational outcomes
• Practical experience with modern cloud infrastructure, CI/CD, observability, incident management, deployment safety, and production operations
• Demonstrates exceptional leadership maturity, empathy, interpersonal effectiveness, and cross-functional communication, building trust and alignment across teams
• Track record of building, growing, and retaining high-performing teams, leading by example and raising the bar for engineering excellence
• Thrives in fast-paced, continuous delivery environments - high ownership, strong attention to detail, and a passion for building world-class software and teamwork

What We Offer

• Hybrid work environment (2 in-office days per week)
• 4 weeks of annual vacation & paid time off for office holiday closure
• RRSP matching
• $2,000 annual health & lifestyle spending account
• $1,000 annual education budget
• $1,000 annual charitable donation matching
• Comprehensive benefits: extended health, critical illness, long-term disability & life insurance
• Company-issued MacBook & home office budget
• Anniversary rewards & complimentary Pixieset premium account
• Team-building activities & company-wide events
• A workplace recognized for excellence — proudly certified as a Great Place to Work™, ranked among Canada's Best Workplaces,™ and named one of Canada's Top Small & Medium Employers

The typical salary range for this position is CAD $133,000 - $178,500 annually. Salary offered will be based on skills, experience and market data.

Working at Pixieset

Pixieset is the #1 go-to platform for photographers to deliver photos, sell prints, book clients, get paid, and more, all in one place. We help millions of photographers and creatives around the world do more of what they love.

At Pixieset, you'll find a culture built on collaboration, curiosity, and craftsmanship. We care deeply about clean design, thoughtful code, and meaningful work that creates real impact for our users. We value continuous learning, connection, and the power of technology to simplify complex challenges. Our team is diverse in background and perspective but united by a shared mission: building products that empower creatives to grow with purpose.

Pixieset is growing quickly but thoughtfully, combining the stability to think long term with the agility to move fast. Whether you're building new features, improving infrastructure, or shaping the customer experience, your work has both impact and purpose. Every feature we create helps creatives spend less time managing and more time creating.

For more information on Pixieset, please visit our careers page and follow us Facebook,