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Customer representative Jobs in Halifax, NS
Customer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CA- Promoted
Remote Customer Service Sales Representative
SKW OrganizationCape Breton, NS, CanadaCustomer Service Representative
U-HaulDartmouth, Nova ScotiaCustomer Service Representative - Work From Home
American Income Life Insurance CompanyHalifax, NS, CASeasonal Customer Experience Representative
Avenir EnergyDartmouth, NS, CACustomer Service Representative
Discovery CentreHalifax, Nova Scotia, CanadaBilingual Customer Service Representative
Cardinal HealthNova Scotia, CanadaCustomer Service Representative
Summit Search GroupHalifax, NS- Promoted
Remote Customer Service Sales Representative
HMG CareersCape Breton, NS, CanadaCSR ~ Customer Service Representative
CB CanadaDartmouth, Nova Scotia, Canada- Promoted
Customer Service Representative
Recrute ActionHalifax, Nova Scotia, CanadaVirtual Customer Service Representative
XplornetAnywhere - Nova ScotiaRemote Customer Service Representative
EquestHalifax, Nova Scotia, CanadaCustomer Service Representative (CSR)
IFS Financial Services Inc.Halifax, NS, CACustomer Services Representative - Housing Services
Treasury Board of Canada SecretariatHalifax, Nova ScotiaInbound Customer Sales Representative
Fix.comNS, CanadaRemote Customer Service Representative
Toward Jobs OnlineHalifax, CACustomer Service Representative (CSR)
The Shaw Group LimitedDartmouth, NS, CACustomer Service Representative
Circle KBeechville, Nova Scotia, CanadaCustomer Service Customer Service Representative
IMP GroupHalifax, Nova Scotia, CACustomer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CA- Full-time
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Description
Job Title : Customer Service Representative
Job Summary :
We are seeking a friendly and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills, a positive attitude, and a commitment to delivering exceptional service.
Key Responsibilities
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and issues efficiently, escalating to supervisors when necessary.
- Maintain detailed and accurate records of customer interactions in the company’s CRM system.
- Process orders, returns, and exchanges according to company policies.
- Collaborate with other departments to ensure timely resolution of customer concerns.
- Identify opportunities to improve customer satisfaction and share feedback with the team.
- Meet or exceed performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.