Customer representative Jobs in Halifax, NS

Your future is bright at AGAT!

At AGAT Laboratories, we are the next step in your career!

By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth.

Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world.

Summary: We are seeking a driven and ambitious Business Development Representative (BDR) to help expand all of our services and divisions by identifying new business opportunities, generating high-quality leads, and driving customer growth.

The ideal candidate will leverage their strong background in customer service, sales, and networking to build and maintain strategic relationships with clients and partners.

This role is essential in delivering service beyond analysis—providing not just solutions, but exceptional support and value that exceed client expectations. What you will be doing: Proactively seek new business opportunities to expand AGAT Laboratories’ market presence.

Build and maintain a robust pipeline of sales prospects to improve market position.

Foster strong, long-term relationships with existing customers to ensure satisfaction and loyalty.

Act as a trusted advisor, addressing client needs and exceeding expectations.

Design and execute account-specific sales and marketing strategies to support revenue growth.

Collaborate with internal teams to ensure alignment with customer objectives.

Manage relationships with assigned accounts while generating new business opportunities aligned with company goals.

Promote AGAT Laboratories’ customer-centric approach to build long-lasting partnerships.

Develop and implement annual territory and business plans to achieve budgeted sales objectives.

Utilize insights and analytics to prepare business reviews and identify growth opportunities.

Represent AGAT Laboratories at industry workshops, tradeshows, and professional associations.

Stay informed on market trends, technological advancements, and competitive activities.

Monitor and analyze competitor activities to identify market opportunities.

Leverage insights to adjust strategies and maintain a competitive edge.

Perform administrative tasks, such as reporting, documentation, and account updates, as required.

What you bring to the table: Proven customer service experience with a team-focused mindset.

Proficiency in Outlook, Microsoft Office (especially Excel), and Hubspot.

Valid license and clean driver's abstract. Strong verbal and written communication skills, comfortable with in-person presentations and site visits. Excellent organizational and time management abilities, with attention to detail.

Problem-solving skills and the ability to handle multiple priorities in a fast-paced environment.

Why Join Us?

At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including: Comprehensive health, dental and vision care.

Paid vacation and flexible sick time.

Employee Assistance Program (EAP).

Long-term disability and life insurance.

Professional development opportunities.

Who We Are: AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America.

Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions.

These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.

We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results.

Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.

Our Commitment to Community and Philanthropy: At AGAT, we strive not only to advance science but also to make a positive impact in our communities.

The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.

Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need.

Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.

Our work extends beyond the laboratory—we’re committed to creating a brighter future for our employees, clients, and the communities we serve.

Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.

Inclusion and Diversity: AGAT Laboratories is an equal opportunity employer, committed to fostering an inclusive and barrier-free workplace.

If you require accommodation during any stage of the recruitment process, please inform us confidentially, and we will work to meet your needs.

Thank You for Your Interest.

We appreciate the time and effort of every applicant.

Only those selected for interviews will be contacted.

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