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Computer programming Jobs in Kitchener, ON

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Last updated: 18 hours ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

CNC (computer numerical control) machinist

Krew Industrial Inc.Kitchener, ON, Canada
Full-time +1

Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Read and interpret engineering drawings, blueprints, charts and tables.Verify dimensions of parts m... Show more

Co-op Engineer - AI Tooling & Agent

Huawei Technologies Canada Co., Ltd.Waterloo, Ontario, CA
Internship

Huawei Canada has an immediate co-op opening for an Engineer.The Technology Planning and Cooperation Department promotes strategic innovation across all of Huawei Canada.Working with fellow experts... Show more

Customer Service Representative - Work Onsite in Waterloo, Ontario!

TeleperformanceWaterloo, ON, CA
CA$18.00 hourly
Full-time

Provide first-level customer service regarding inquiries about product/account/usage and applications.Build and maintain positive customer relations by offering personalized solutions and ensuring ... Show more

Sales and Benefits Specialist - WFH

HMG CareersWaterloo, Ontario
CA$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Office Administration Support Work

HRS Talent SolutionsWaterloo, ON, Canada
CA$28.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level.Administrative Support Assistant.This role is best suited to candid... Show more

Senior Full Stack Engineer

SAPWaterloo, ON, CA
Full-time +1

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h... Show more

Computer programming Private Tutoring Jobs Breslau

SuperprofBreslau, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

SDK Developer - Unity C++ and Computer Graphics

Mawari TechnologiesWaterloo, Ontario, Canada
Full-time

Join the Revolution: Shape the Future of XR with Mawari.Imagine being part of a pioneering team that's transforming the internet, communication, and entertainment as we know it.Welcome to Mawari, a... Show more

Algorithms & Image Processing Developer, IJX

Intellijoint SurgicalKitchener, ON, CA
CA$70,000.00 yearly
Full-time
Quick Apply

Contribute to building technology that restores a patient’s quality of life!  Type of Position:  Full Time  Location:  Kitchener HQ – 4 days in-office & 1 d... Show more

AI Hardware Lead

Ironbelly StudiosWaterloo, Ontario, CA
Full-time
Quick Apply

Ironbelly Studios is comprised of a talented, passionate and dedicated number of game developers from all corners of the globe.Our focus is on creating high quality entertainment experiences as wel... Show more

Enova Power | System Operator

The MEARIE GroupWaterloo, Ontario, Canada
CA$33.93 hourly
Full-time

Serving more than 160,000 residential and business customers in the City of Kitchener and Waterloo, Township of Woolwich, Wilmot, and Wellesley, Enova Power Corp.A vacancy exists in the Innovation ... Show more

Design Specialist - Embedded Software - Senior Level

Teledyne Technologies IncorporatedON,Waterloo,Canada
CA$93,700.00 yearly
Full-time

Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne DALSA is a subsidiary of Teledyne Technologies Inc.Teledyne Digital Imaging products are used worldw... Show more

Performance Coach - HYROX - Waterloo Weber and University

GoodLife FitnessWaterloo, Ontario
CA$32.00 hourly
Part-time

Performance programming is one of the main pillars of GoodLife’s amenities and is a key driver for Member acquisition and retention through an elevated offering.The Performance Coach is responsible... Show more

CNC Machinist / Programmer

Randstad CanadaWaterloo, Ontario, CA
CA$30.00–CA$35.00 hourly
Full-time +1
Quick Apply

We are hiring for a full-time CNC Machinist / Programmer in Waterloo to join our team.This position offers $28–$40/hour, depending on your expertise with 5-axis machines.You will handle custom mach... Show more

AVP, Distribution Growth and Advisor Enablement

Sun LifeSun Life Waterloo King
Full-time

Retail Advice & Solutions harnesses the collective power of Sun Life Financial Distribution and Insurance Solutions.We lead with advice and provide choice to Clients through holistic solutions and ... Show more

 • New!

Part time - Life Enrichment Worker – Long Term Care

S&R Nursing Homes Ltd.Kitchener, Ontario, Canada
Part-time

Our Life Enrichment teams plan, coordinate, and produce programming that delivers the 5 domains of care (Physical, Cognitive, Social, Emotional, and Spiritual).Imagine it’s an average weekday and y... Show more

*Senior Technical Business Analyst – Mortgage and Lending (WTL, ON)

Recrute ActionWaterloo, ON, ca
CA$58.00 hourly
Full-time +2

Senior Technical Business Analyst – Mortgage and Lending.Drive complex mortgage and lending technology initiatives within a large-scale insurance environment.This hybrid opportunity in Toronto or W... Show more

Software Engineer (4) - Premium Senior Engineer

Artech LLCWaterloo, ON
Full-time

Job Title: Software Engineer.Location: Waterloo, ON - Onsite.Client: Automotive client.We are looking for a highly skilled and experienced software engineer to join our team.The idea... Show more

People also ask
Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
11 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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