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Collection supervisor Jobs in Old toronto, ON

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Collection supervisor • old toronto on

Last updated: 13 hours ago
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Collection Associate - Bilingual

Collection Associate - Bilingual

Imperial PFS CanadaToronto, ON, Canada
Full-time
Apply today for an opportunity to join one of North America’s top insurance premium financing companies.Since 1977, our company has grown to more than 500 Associates and 30 locations across t...Show moreLast updated: 13 hours ago
IT Collection Support Services Manager

IT Collection Support Services Manager

Canadian Blood ServicesSt. John's, NL, CA, A1B 3Z9
Full-time +1
Please note this role will work in a hybrid environment.The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based...Show moreLast updated: 15 days ago
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Mortgage Collection Specialist

Mortgage Collection Specialist

Altis RecruitmentToronto, ON, CA
Full-time
Get AI-powered advice on this job and more exclusive features.This range is provided by Altis Recruitment.Your actual pay will be based on your skills and experience — talk with your recruiter to l...Show moreLast updated: 20 days ago
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Product Manager, Premium Collection and Gifting

Product Manager, Premium Collection and Gifting

LCBO (Liquor Control Board of Ontario)Toronto, ON, CA
Full-time
Job Posting Description : • • • •This is an onsite role [ • • • •#LI-Onsite • • • •] • •If you’re passionate, driven self-starter seeking a challenging and innovative environment, then this is the role for you! • •...Show moreLast updated: 7 days ago
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Multi-lingual Conversation Audio Collection (CA)

Multi-lingual Conversation Audio Collection (CA)

TELUS DigitalToronto, Canada
Full-time
This job is with TELUS Digital, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.TELUS Digi...Show moreLast updated: 2 days ago
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DZ Rear Pack Driver (Night Shift)

DZ Rear Pack Driver (Night Shift)

GFL Environmental Inc.Toronto, ON, CA
Full-time
DZ Rear Pack Driver (Night Shift).As a Rear Pack Driver, you will operate a commercial waste collection vehicle, with ancillary equipment and hydraulic system, to collect solid waste and recyclable...Show moreLast updated: 13 days ago
Account Supervisor

Account Supervisor

Robert HalfToronto, ON, CA
Permanent +1
Quick Apply
We are looking for a skilled Account Supervisor / Director to join our client's team for a 3-month contract.Based in Toronto, Ontario, this role involves managing fast-paced projects and integrated c...Show moreLast updated: 5 days ago
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Solid Waste Collection Operator (DZ Licence Required)

Solid Waste Collection Operator (DZ Licence Required)

City of TorontoToronto, ON, CA
Full-time
Solid Waste Collection Operator (DZ Licence Required).Solid Waste Collection Operator (DZ Licence Required).Get AI-powered advice on this job and more exclusive features. Solid Waste Management Serv...Show moreLast updated: 29 days ago
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Collection and Recovery Agent

Collection and Recovery Agent

Iceberg Finance GroupToronto, ON, Canada
Full-time +1
Leader in specialized and alternative financing, Iceberg Finance has experienced exceptional growth over the past few years. Finalist in 2022 and 2023 as a top lender according to the Canadian Lende...Show moreLast updated: 7 days ago
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Clinical Data Collection Manager

Clinical Data Collection Manager

OncousticsToronto, ON, CA
Full-time
Location : Toronto, Canada (Remote Canada based).As a manager of clinical data collections, you will be responsible for establishing data collection protocols with expert KOLs and others, establishi...Show moreLast updated: 22 days ago
Collection & Enforcement Lawyer (5-7 yrs)

Collection & Enforcement Lawyer (5-7 yrs)

Stitt + ZoskyToronto, Ontario, Canada
Full-time
Our client a respected mid-size firm in Toronto is seeking a lawyer with 5-7 years of experience in collection enforcement and creditor remedies to join its strong team. This is a rare leadership-or...Show moreLast updated: 30+ days ago
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Supervisor

Supervisor

SaversToronto, ON, CA
Full-time
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show moreLast updated: 2 days ago
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Senior Software Engineer, Data Collection

Senior Software Engineer, Data Collection

LyftToronto, ON, CA
Full-time
At Lyft, our mission is to improve people’s lives with the world’s best transportation.To do this, we start with our own community by creating an open, inclusive, and diverse organization.Our trans...Show moreLast updated: 29 days ago
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Multi-lingual Conversation Audio Collection Project

Multi-lingual Conversation Audio Collection Project

FillaRoleToronto, ON, CA
Full-time
Please apply directly to this website > .Workable&utm_medium=Referral&utm_campaign=Multi-lingual%20Conversation%20Audio%20Collection%20Project. We are seeking native‑speaking individuals to participa...Show moreLast updated: 22 days ago
Collection agent

Collection agent

Laurentian BankToronto, Ontario, Canada
Full-time
At Laurentian Bank, we believe we can change banking for the better.Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employee...Show moreLast updated: 30+ days ago
Collection Representative

Collection Representative

Lighthouse Technology ServicesToronto, Ontario, Canada
Temporary
Lighthouse Technology Services is partnering with our client to fill their Collections Representative position! This is a 6-12 month contract opportunity with the potential to convert to FTE and ca...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Post Collection Recycling Operations

Manager, Post Collection Recycling Operations

Circular MaterialsToronto, ON, Canada
Full-time
Reporting to the Senior Manager, National Post Collection Operations, the Manager, Post Collection Operations - ON will work directly with post collection service providers and Circular Materials (...Show moreLast updated: 1 day ago
  • Promoted
Product Manager, Premium Collection and Gifting

Product Manager, Premium Collection and Gifting

LCBOToronto, ON, CA
Full-time
Product Manager, Premium Collection and Gifting.Queens Quay East, 9th Floor, Toronto.Product Management and Marketing.Do you love contributing to a dynamic and fast‑paced business unit in an exciti...Show moreLast updated: 6 days ago
  • Promoted
Supervisor

Supervisor

Savers / Value VillageToronto, ON, Canada
Full-time
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show moreLast updated: 30+ days ago
People also ask
Collection Associate - Bilingual

Collection Associate - Bilingual

Imperial PFS CanadaToronto, ON, Canada
13 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

You’re legendary. We’re hiring. Let’s talk!

Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.

Every day, we work to deliver on our Corporate Mission Statement : “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”

How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.

FOR OUR ASSOCIATES :

  • Getting started : We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
  • Staying healthy : Our Employee Assistance Program (for when you need confidential support) helps you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies.
  • Registered Retirement Savings Plan : (RRSP) with matching employer contributions.
  • Company culture : Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
  • Peace of mind : Our insurance benefits include medical, prescription, dental, vision, group term life, AD&D, private duty nursing, paramedical services, and much more!

JOB SUMMARY :

The individual performing in this role will be responsible for providing Legendary service to agents and insured Customers in a timely and accurate manner. The Collections Associate will process incoming correspondence regarding policy maintenance, acknowledgements and other service requests on paper and electronically. Written and verbal in French is required.

  • The annual compensation range for this position is $45,000 - $52,000 CAD
  • KEY RESPONSIBILITIES :

  • Provide Legendary Service to all Customer inquiries (external and internal) by responding promptly and thoroughly to all requests.
  • Respond to telephone inquiries from insurance brokers, insurance carriers and insured Customers regarding premium finance accounts. Properly document call conversation on each specific accounts.
  • Contact clients in concerns to arrears and to make suitable repayment options to bring the loan out of delinquency.
  • Work with our clients and brokers to understand the reason for arrears to understand client’s financial situation to ensure that cure solutions are suitable for the client.
  • Ensure notes and actions are placed on the account for each client contact.
  • Complete appropriate recommendations for loan losses and write-off
  • Ensure the maintenance of arrears reports, and the prompt handling of customer correspondence and messages.
  • Qualify and review bad debt accounts to be assigned to 3rd party collections or legal recovery
  • Maintain a high level of product knowledge in order to provide professional and courteous guidance to clients.
  • Participate in working groups to share feedback on process and workflow improvements to advance the arrears management.
  • Assist brokers with understanding and utilizing our financial products and services.
  • Communicate internally with Sales, Service, and finance as appropriate.
  • Request generation of manual notices in the absence of system-generated notices.
  • Appropriately route requests for research and resolution of account transaction issues.
  • Develop and maintain knowledge of tools used by our Customers, including our website, and available payment options. Effectively communicate the applicable features and benefits and provide training on their usage.
  • Be knowledgeable of IPFS Premium’s Best Practices and review procedural changes to ensure compliance with the organizations policies and procedures.
  • Carry out any general task at the request of the management team that may be required by their function
  • REQUIRED SKILLS :

  • At least 1+ years of prior experience in at least one of the following core areas : call Centre, customer service, collections, or consumer loan industry
  • Excellent oral and written communication skills for consistent collection calls
  • Good math skills with the ability to perform basic calculations quickly
  • Strong organizational and time management skills
  • Bilingual French and English
  • Ability to adapt in a fast-paced environment
  • Ability to use initiative and good judgment in a decisive but fair manner in order to resolve delinquent situations.
  • Results oriented, diplomatic, and adept at building customer relations.
  • Excellent problem-solving and negotiation skills.
  • Ability to work closely with others in a team-oriented environment. Strong written and verbal communication skills.
  • Knowledge of financial services industry and lending products. Computer literacy in Microsoft Office (Word, Excel and PowerPoint) and Outlook a must
  • Exceptional customer service and contact management skills
  • Positive attitude, highly motivated, ability to work independently in a team environment
  • #IPFSCANADA