Client manager • new westminster bc
Assists clients across all branch areas with everyday banking transactions, ensuring accurate service and adherence to client service standards while building operational knowledge.Connects with cl... Show more
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Job Description
• Assists clients across all branch areas with everyday banking transactions, ensuring accurate service and adherence to client service standards while building operational knowledge. • Connects with clients through discovery conversations to understand their needs and identify opportunities to expand relationships and match appropriate products and services. • Applies relevant tools, calculators, and resources within defined parameters to support recommendations and provide clients with advice tailored to their circumstances and life stages. • Coordinates with in branch partners and fellow advisors, exchanging information and research to facilitate client relationships and learn best practices for optimal service delivery. • Works on routine and may experience non standard operational or support activities and assignments related to advisor, applying established methods. • Makes decisions within own scope of work and defined parameters with limited latitude, escalating issues as needed. • Regularly generates ideas to improve advisor tasks, applying creativity within established guidelines and resolving operational problems through guidelines and practice. • Fosters and maintains effective working relationships with colleagues and stakeholders within the broader team.Job SkillsAdaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital LiteracyAdditional Job Details
Address:
7299 KINGSWAY:BURNABY
City:
Burnaby
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-09-29
Application Deadline:
2026-10-12Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
