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Cleaning services Jobs in Kitchener, ON

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Last updated: 3 days ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

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Nanny Wanted - Kitchener In Home Child Care Provider Job

CanadianNanny.caKitchener, Ontario, Canada
Full-time +1

Overview: Hey my name is Rachel.I am looking to find a part time nanny in Kitchener, Ontario.I plan to find a knowledgeable person who has part-time availability and could potentially lead to full ... Show more

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House keeping/workplace cleaning

Qualicare, Waterloo RegionWaterloo Region, ON, CA
Part-time

The House Keeper/Cleaner - Part Time provides a clean, neat environment to the client’s house or workplace.She/he also offers guidance to assure a healthy environment and performs home management s... Show more

Patient Services Specialist

FYidoctorsKitchener, ON NNB, CA
Full-time

FYidoctors Kitchener - Waterloo.In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and co... Show more

Housekeeper Wanted - Now Hiring: Dedicated Housekeeper In Kitchener, Ontario $18.00 Hourly Pay,

Housekeeper.comKitchener, Ontario, Canada
Full-time

I am a homeowner in Kitchener, Ontario, looking for a reliable housekeeper to help maintain my home.I need someone who is detail-oriented and can efficiently manage various household tasks.Your res... Show more

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Chef - services de restauration

Sardar JiKitchener, ON, Canada
Permanent

Certificat ou diplôme d'un collège, d'un cégep ou d'un autre établissement d'enseignement non universitaire d'un programme d'une durée de 1 an à 2 ans.Estimer la quantité et le coût des fournitures... Show more

Facilities Services Technician

KenvueBreslau, Ontario, Canada
Full-time

Kenvue is currently recruiting for a:.Facilities Services Technician.Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TY... Show more

Rogers WFH Sales Consultant - 1 Year Experience Required

RogersKitchener, Ontario
Remote
Full-time

Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDIC... Show more

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Elder Care Provider Wanted - Fancy Therapy Services, A Trusted Psychotherapist Located At 900

ElderCare.comKitchener, Ontario, Canada
Full-time

Fancy Therapy Services, a professional psychotherapist clinic based at 900 Guelph St #209, Kitchener, ON, provides specialized ADHD therapy in Kitchener designed to help individuals better manage a... Show more

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Neha looking for a babysitter or nanny in Kitchener

SitlyKitchener, CA
Part-time

We are looking for a caring and reliable nanny/babysitter starting April 30th in the Stanley Park area.The schedule will be Monday, Wednesday, and Thursday from 9:00 AM to 12:00 PM.Care will be for... Show more

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Business Center Practice Leader - Environmental Services (Mining)

StantecWaterloo, ON
Full-time +1

Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth.We draw from more than 20 technical specialties worldwide and are ... Show more

Sales Development Specialist Data Center Services (APAC timezone)

RM Staffing B.V.Kitchener, ON, CA
Full-time

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more

Senior Accountant, Accounting Advisory Services

BDOCaroline St,Waterloo,Kitchener
Full-time

Putting people first, every day.BDO is a firm built on a foundation of positive relationships with our people and our clients.Each day, our professionals provide exceptional service, helping client... Show more

Senior Manager, Audit and Advisory Services

Company 1 - The Manufacturers Life Insurance CompanyCAN, Ontario, Waterloo, 500 King Street North
Full-time

Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk, control and organizational resilience.We deliver insightful reports to senior management and the ... Show more

Exterior Cleaning Technician (Summer - Full Time)

DT Home RenoWaterloo, ON, CA
Full-time

Love the outdoors and a job that changes from one day to the next? Want a job that rewards effort and GROWS your pay cheque??.KW Home Maintenance is an exterior home improvement company based in th... Show more

Senior Developer, Development Services

BDOCaroline St,Waterloo,Kitchener
Full-time

Putting people first, every day.BDO is a firm built on a foundation of positive relationships with our people and our clients.Each day, our professionals provide exceptional service, helping client... Show more

IT Project Manager – Financial Services (WTL, ON)

Recrute ActionWaterloo, ON, ca
Full-time +1
Quick Apply

IT Project Manager (Financial Services).Drive high-impact IT initiatives in the insurance industry, leading complex projects focused on governance, risk, and compliance.This role offers the opportu... Show more

Overnight Member Services Representative

Crunch Fitness CanadaWaterloo, ON, CA
Part-time

Come join us and become part of the greatest growth story to ever be told in the fitness industry.Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment whi... Show more

Sales Representative - 60k / Year - Remote

Spade RecruitingWaterloo, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

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Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
4 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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