Claims processor Jobs in Windsor, ON

Company:

ClaimsPro LPProperty Adjuster, Field, HYBRID (Southwestern Ontario)Salary range: $80,300.00 - $111,500.00 annually

We have an existing opportunity to add a Senior/Intermediate Property Field Adjuster to our Southwestern Ontario Team! You will work in a Hybrid based environment supporting field requests within London/Windsor and surrounding areas. Candidates may be based in London or Windsor while covering a large and diverse territory across Southwestern Ontario.

Job Summary
We are seeking a Field Residential/Commercial Property Adjuster to join our growing claims team in Southwestern Ontario. This role is well suited to a self‑driven professional seeking a flexible and rewarding career, who is motivated to build strong client relationships and continue developing toward more complex losses.

In this position, you will investigate, evaluate, manage, and resolve commercial property claims from initial loss through to final settlement, while delivering an exceptional experience to our clients, brokers, and stakeholders. You will also play a key role in developing and maintaining a strong client base across Southwestern Ontario. For the right candidate, this role offers a clear development pathway toward Large Loss and complex claims handling.

The ideal candidate brings strong technical expertise, sound judgment, and a customer‑focused approach, along with a CIP designation and 3 to 5 years of commercial property adjusting experience.

Key Responsibilities

• Investigate, evaluate, and settle moderate to complex commercial property claims in accordance with policy wordings, company guidelines, and regulatory requirements.
• Analyze coverage, determine liability, and assess damages related to property losses (e.g., fire, water, wind, theft).
• Coordinate and communicate effectively with insureds, brokers, contractors, engineers, and legal counsel.
• Prepare accurate and thorough claim files, reports, estimates, and settlement documentation.
• Negotiate settlements professionally and within appropriate authority levels.
• Maintain compliance with internal standards, service commitments, and industry best practices.
• Identify subrogation opportunities and potential fraud indicators when applicable.
• Provide guidance and support to less experienced adjusters, as required.

Qualifications and Experience:

• 3 to 5 years of experience handling commercial property claims.
• CIP (Chartered Insurance Professional) designation required.
• Strong knowledge of commercial property policy coverage and claims practices.
• Excellent analytical, negotiation, and decision-making skills.
• Demonstrated ability to manage multiple claims while meeting deadlines.
• Strong written and verbal communication skills.
• Proficiency with claims management systems and estimating tools.
• Valid driver’s license and ability to travel as required.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit or to learn more.

What we offer:
• Competitive pay: $80,300k-$111,500k per year
• For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

• In addition, you’ll enjoy:
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.