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City Manager - Ottawa ON
RoamToronto C6A, ON, CanadaResearch Analyst City Directories
ERISToronto, Ontario, CanadaDishwasher- Second City
Oliver & BonaciniToronto, Ontario, CanadaHost City Volunteer Coordinator- Toronto
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CB CanadaPickering, Ontario, CanadaProject Manager
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GREAT PAY $17-42 p / hToronto, Canada- Moose Jaw, SK (from $ 122,800 to $ 288,743 year)
- Thunder Bay, ON (from $ 68,450 to $ 267,300 year)
- Hamilton, ON (from $ 58,372 to $ 267,300 year)
- London, ON (from $ 53,601 to $ 208,651 year)
- St. Thomas, ON (from $ 134,220 to $ 207,817 year)
- St. Catharines, ON (from $ 121,433 to $ 207,817 year)
- Fort Saskatchewan, AB (from $ 91,254 to $ 206,578 year)
- Mississauga, ON (from $ 118,289 to $ 206,455 year)
- East York, ON (from $ 75,391 to $ 201,662 year)
- Williams Lake, BC (from $ 99,099 to $ 193,258 year)
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City Manager - Ottawa ON
RoamToronto C6A, ON, Canada- Full-time
City Manager - Ottawa ON
Join to apply for the City Manager - Ottawa ON role at Roam
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Join to apply for the City Manager - Ottawa ON role at Roam
Roam is the Canadian leader in the emerging car subscription market. Since launching in 2020, we’ve grown rapidly and are now expanding with the vision of becoming the modern automotive group, offering subscriptions, leasing, sales, and fleet management for both consumers and businesses. Our mission is to improve the way people access and own cars because we believe mobility is an essential part of modern life.
Roam is backed by world-class investors including Mantella Venture Partners and Mistral Venture Partners. Roam is profitable, growing fast, and headquartered in Toronto, Canada, with offices and garages across the GTA.
The automotive industry is undergoing a massive transformation, from electric and autonomous vehicles to entirely new mobility models like ours. It’s an exciting time to be shaping the future of transportation in Canada.
Visit Roam’s Website for more information : https : / / roam.auto / .
The Role
We’re expanding across Canada and looking for a City Manager to launch, grow, and own the Roam business in Ottawa.
If you’re an operator at heart who loves being close to the customer, building teams, and getting deep into the details of a P&L, this role is for you.
This role is Ottawa-based and requires being in-market most days for site visits, vehicle checks, and team support.
What You'll Do
You’ll be the GM of Roam’s Ottawa market – responsible for growth, operations, and the overall customer experience.
Own market performance
- Take full ownership of Ottawa’s performance : growth, utilization, customer satisfaction, and city-level profitability.
- Build and execute a local market plan across B2C and B2B segments (residents, newcomers, small businesses, fleets).
- Monitor key metrics (bookings, churn, NPS, fleet utilization, cost per vehicle, etc.) and adjust quickly when things aren’t on track.
- Oversee all local operations : vehicle preparation, check-outs / returns, damage & repairs, and on-time deliveries / pickups.
- Ensure vehicles are always “Roam-ready” : clean, safe, maintained, and aligned with Roam’s quality standards.
- Work closely with central operations, fleet, and support teams to forecast demand and ensure the right mix of vehicles in Ottawa.
Lead and develop the local team
Champion the customer experience
Grow the market
You’ll report to a Regional / Head of Operations and work closely with :
What You Bring To The Role
You're a self-starter and you make things happen.
Must-haves
Nice-to-haves
Our Team, Culture & Values
We’re a tight-knit, ambitious team led by experienced entrepreneurs and operators who have built and exited multiple successful companies. We thrive on solving complex problems, moving fast, and delivering customer experiences that are remarkable.
We value :
What We Offer
Up to $150K including :
How to Apply
Apply from LinkedIn or on Roam's careers page at https : / / www.roam.auto / careers
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