Computer engineering • scarborough on
Computer/Electronic Technician (NOC 2242) Product Testing & Warranty Team Do you love working in a fast-paced environment, where you constantly make meaningful contributions daily?.We are looki... Show more
Our client is a fast-growing, Series A-backed AI-native energy management company serving commercial and industrial facilities across Canada and the United States.Their platform helps some of the l... Show more
AtkinsRéalis is one of Canada's largest private sector nuclear engineering groups.We have been providing a wide range of services to the nuclear industry in Canada and around the world since for mo... Show more
This posting is for an existing vacancy within the organization and is open to new applications.As part of the application process, Artificial Intelligence will be used in the hiring process for th... Show more
Black & McDonald's Power Generation team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.Th... Show more
WHAT YOU DO AT AMD CHANGES EVERYTHING.At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded syst... Show more
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Scotiabank continues to be an industry leader for Payments technology and innovation.We have a ... Show more
MailCompose">Overview: </b></div> <div><br /> TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent s... Show more
Location: Markham, Ontario, Canada.Position: Senior Software Developer - Full Stack Web Application Development.CIeNET is a mobile, automotive, telecom and enterprise software services and solution... Show more
We are currently requesting resumes for the following position.Monday, January 19th, (5:00PM EST).The work to be completed is associated with execution and monitoring of the PNR Integrated HFEPP.I... Show more
Huawei Canada has an immediate permanent opening for a Researcher.The Huawei Human-Machine Interaction Lab unites global researchers, engineers, and designers to redefine human technology relations... Show more
University, minimum 1st year completed.Bowmanville, Oshawa, Pickering.Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them.At OPG, we are call... Show more
This role is ideal for an experienced engineering professional who enjoys leading capital projects, driving continuous improvement, and optimizing manufacturing processes.You'll oversee projects fr... Show more
Engineering Group, Engineering Group >.Do you ever wonder when will connected devices become thinking devices? Be part of the group that is working on technology that will bring “Cognition” to all ... Show more
Senior Cybersecurity Risk Analyst.Bring your cybersecurity expertise to an environment where collaboration, innovation, and continuous improvement drive success.Play a key role in security assessme... Show more
This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Empower the Next Generation of Engineers in Tanzania.Are you an experienced engineer ready t... Show more
Adecco is currently hiring a full-time detail-oriented and technically skilled.CNC Programmer - Mechanical Engineering.This role is ideal for a recent Mechanical Engineering graduate or an individu... Show more
Staff Software Applications Engineer – Automotive Embedded Systems.Embedded Software, Automotive, Multimedia, Customer Engineering.TalentLab is recruiting a Staff Software Applications Engineer to ... Show more
We’re recruiting on behalf of a leading global rail transportation company for a.Junior Test Validation Engineer.This is a hybrid role, 12-month contract.In this role you will support the preparati... Show more
Cyber Security advisor</b></p> <p><b>Location: Markham, ON (Hybrid) </b></p> <p><b>Interview Mode: In-person interview</b></p> <p>&... Show more
Computer/Electronic Technician (NOC 2242) Product Testing & Warranty Team Do you love working in a fast-paced environment, where you constantly make meaningful contributions daily?
We are looking for an amazing Product Testing & Warranty Specialist to support our growing team and company long term.
Detailed Role Overview: The Electronic Technicians (NOC 2242) will work with the Product Testing and Warranty team to provide support to the Warehouse & Logistics team and Customer Service team to manage and carry out processes regarding returns and warranty management. This role will be responsible for monitoring, coordinating, and sustaining systematic process to streamline and maximize the overall quality and efficiency of product returns. The role is dynamic and will evolve over time according to the needs of the business.
Returns - Managing and responding to processing incoming product returns from clients - Testing returns to determine if there are any product issues - Taking appropriate actions to repair, replace or claim products - Ensuring 100% of the product returns are processed, repaired and sent to clients within 14 days - Maintaining a well-organized, accessible and clean workspace - Contacting manufacturers and suppliers to process product warranties - Developing strong understanding of products and continuing to keep knowledge updated - Working with partners to process returns, refunds and repairs when necessary - Meeting deadlines on a regular basis as many tasks are very time sensitive - Packaging and processing inbound/outbound shipments - Working with cross-functional teams to ensure the timely completion of commitments and activities while achieving high levels of quality performance - Maintaining/Creating product testing guides for new products to be tested & being as efficient in how testing is conducted - Finding ways to get the products repaired/claimed/ replaced/warrantied within shortest amount of time and documenting the fastest ways to get a product fixed/warrantied for future reference and implementing appropriate actions - Implementing processes to ensure 100% accuracy in tracking product through the RMA process, and keeping the process up to date by assessing its efficacy continuously Customer Services - Processing, categorizing and answering customer emails and telephone calls, and providing high quality service - Communicate status updates and schedules to customers and team whenever necessary - Answer customer related product inquiries to uphold - Responding to customer inquiries within 2-hours - Answering customer related product inquiries by being resourceful and documenting common issues/concerns for future questions.
Documenting - Inputting, and analyzing data to identify trends in repair and replacement requests to offer insight on products/ manufacturers to management - Upholding 100% accuracy in product tracking - Documenting key processes and simplifying current processes to become more efficient and effective - Monitor and track information on product warranties, vendor policies, common issues/ concerns and time frames for each product or supplier within spreadsheets We are a small but growing operation with lots of opportunity for growth and development.
Qualifications - Minimum 1 year experience in Product Testing OR Graduated from a diploma in Computer Hardware Systems or Electronics Preferred Prerequisites • Tech savvy – passionate about Technology • Experienced in troubleshooting electronics • Experience in Customer Service • Occasionally required to lift or move heavy items • Detail oriented and highly organized $20/hour Powered by JazzHR
