Case worker Jobs in Mission, BC

Get to Know Us:

Fraser Valley Dental Specialists offers dental specialist services in Abbotsford and the surrounding Valley. Our practice offers a wide range of services in oral surgery, orthodontics, periodontics, dentures to patients in a safe, and comfortable environment. Our team of general dentists, specialists and dental care staff are highly regarded in their field, bring extensive experience to provide all patients with the highest quality of dental care services available in Abbotsford and the surrounding Valley.

We are seeking a highly organized, proactive, and experienced Dental Practice Lead to join our specialty dental office. This role is ideal for someone who thrives in a leadership position while remaining hands-on with administrative operations. The successful candidate will play a key role in ensuring the smooth day-to-day functioning of the practice, supporting both clinical and administrative teams, and delivering an exceptional patient experience.

Schedule:

Monday to Friday, 8:00 am to 5:00 pm

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Practice Lead position is$33-$37/hourdepending on skills, experience, and location.

Please note that this is anew / replacementjob opening.

Your Role:

• Lead, coach, and support the dental administrative team to drive productivity, engagement, and patient retention
• Coordinate effective communication between front andback-officeteams
• Assist the Practice Manager with training, development, and daily delegation of the administrative team
• Manage patient concerns and conflicts, escalating to the Practice Manager as needed
• Oversee andoptimizeappointment scheduling to meet daily production goals with minimal open chair time
• Ensure pre-authorizations, appointment confirmations, and cancellation prevention processes are completed in advance
• Engage new patients before and after their first visit to deliver a positive and consistent patient experience

About You:

• Leadership experience is considered an asset
• Clinical backgroundand experience with dental software programsisrequired

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.