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Bilingual case manager Jobs in Markham, ON

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Bilingual case manager • markham on

Last updated: 3 days ago

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
Full-time

The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with.This role is ideal for someone who is... Show more

Junior Bilingual Business Development Associate

Staff PlusNorth York, ON, CA
CA$65,000.00 yearly
Permanent
Quick Apply

Our client is a well-established organization that partners with many of Canada's leading financial institutions, providing innovative data, technology, and business solutions to support the financ... Show more

Bilingual Client Experience Specialist

Annabella Bai - Desjardins Insurance AgentMarkham, Ontario, Canada
CA$50,000.00 yearly
Full-time

Bilingual Client Experience Specialist, Insurance.We are a growing Desjardins Insurance Agency in Markham looking for motivated, customer focused individuals to join our team as Customer Service Re... Show more

Bilingual (English & Other) Insurance Sales

Paul Karda - Desjardins Insurance AgentMarkham, Ontario, Canada
Full-time +1

Insurance Account Representative.Desjardins Agent Team Member.Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a... Show more

Client Advisor - North York (Bilingual - Mandarin, Cantonese or Filipino)

0000050007 Royal Bank of CanadaVAUGHAN, Ontario, Canada
Full-time

Client Advisor - North York (Bilingual - Mandarin, Cantonese, Filipino or Korean).As we have multiple branch locations across the different markets within Greater Toronto Area, we are hiring multip... Show more

Bilingual Property & Casualty Insurance Policy Administration Specialist

Astra North Infoteck Inc.Markham, ON, ca
Full-time

Property & Casualty (P&C) Insurance.Property & Casualty (P&C) Insurance.Excellent communication and stakeholder management skills.Ability to work accurately in a process-driven envi... Show more

French Bilingual Counselling Assistant

VentureTech SolutionsNorth York, ON, CA
Full-time
Quick Apply

Job description Customer Service Representative Office is located in North York, Toronto Summary for Customer Service Representative/Counselling Assistant  Work with the clients and mutual cre... Show more

Business Manager (Financial Services Manager)

Serpa Automotive GroupScarborough, Ontario, Canada
Full-time
Quick Apply

Automotive Business Manager (Financial Services Manager).Serpa Chrysler Dodge Jeep RAM SRT is looking to hire a Business Manager to join our expanding division.Chrysler Dodge Jeep RAM SRT experienc... Show more

Account Manager - Coatings, Adhesives, Sealants and Elastomers (CASE)

Univar SolutionsNorth York, ON, CA
Full-time

Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.We are looking for a motivated... Show more

Bilingual Investment Relationship Manager

StaffinityNorth York, Ontario, Canada
Permanent

Bilingual Investment Relationship Manager​.This is a permanent position based in the.The successful candidate will be a smart, outgoing, and proactive professional responsible for building a networ... Show more

Bilingual Mortgage Account Manager (EN/FR) - Tangerine

TangerineNorth York, ON, CA
Permanent

Actively manage an assigned portfolio of both potential and existing mortgage clients that have submitted mortgage applications or have their mortgage coming up for renewal.Guiding clients along th... Show more

Bilingual Customer Analyst

Randstad CanadaMarkham, Ontario, CA
CA$28.60 hourly
Full-time +1
Quick Apply

As a Bilingual Customer Analyst, you will have a crucial role in aiding brokerages to access assistance, offering guidance, and providing in-depth technical support and troubleshooting.The successf... Show more

Banking Advisor - Richmond Hill (Bilingual - Mandarin, Cantonese, or Russian)

Royal Bank of Canada>MARKHAM, Canada
Full-time

Banking Advisor - Richmond Hill (Bilingual - Mandarin, Cantonese, or Russian).As we have multiple branch locations across the different markets within Greater Toronto Area, we are hiring multiple c... Show more

Bilingual Specialist, Customer Experience

Global IndustrialRichmond Hill, ON, CA
Full-time

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one mil... Show more

Small Business Insurance - Bilingual Senior Insurance Underwriter

TD Insurance Direct Agency Inc. / Agence Directe TD Assurance Inc.101 McNabb Street Insurance, Markham, Ontario
Full-time

As a Senior Underwriter the accountability is to drive profitable growth through quality underwriting with a commercial focus.Accountable to collaborate with internal partners to identify new busin... Show more

Equipment Manager/Maintenance Manager

Waterford ExecutiveVaughan, ON, Canada
Full-time +1

Reports to the Engineering Manager.English required, Mandarin an asset  ·  .Travel required, including an approximately one-month assignment in China during equipment transfer.Aluminum die casting ... Show more

Bilingual Receptionist

Adecco CanadaNorth York, Ontario, Canada
CA$21.00 hourly
Full-time +1
Quick Apply

Adecco is currently hiring a full-time.Bilingual Receptionist (Mandarin/English).This is a great opportunity for a customer-focused professional who is passionate about creating exceptional experie... Show more

Customer Service Rep (Bilingual) - Remote

Teladoc HealthScarborough, Ontario
CA$24.00 hourly
Remote
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more

People also ask
Bilingual Technical Customer Support

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
13 days ago
Job type
  • Full-time
Job description
Job Description

Position Overview


The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with
internal teams to ensure a high-quality client experience.


This role is ideal for someone who is proactive, analytical, customer-focused, and comfortable managing multiple priorities in a dynamic environment.


Job Responsibilities
  • Respond to customer support inquiries and troubleshoot technical issues in a timely and professional manner
  • Monitor client systems, connected devices, and platform performance to identify and resolve service disruptions
  • Maintain accurate documentation of incidents, resolutions, and support activities within the ticketing system
  • Escalate complex issues to internal teams and third-party vendors when required
  • Provide regular updates and communicate effectively with customers regarding issue status and next steps
  • Generate reports related to uptime, support trends, and customer activity
  • Collaborate cross-functionally with operations, technical, and customer success teams
  • Support customer onboarding and assist with platform adoption initiatives
  • Deliver a high level of customer service while managing challenging situations professionally
  • Participate in after-hours or on-call support coverage as needed

Job Qualifications

  • Minimum 1+ year of experience in technical support, help desk, or end-user support
  • Hands-on experience supporting:
  • Microsoft Windows environments
  • PC hardware and peripherals
  • LAN/Wi-Fi networks
  • Mobile devices
  • Microsoft Office applications
  • Remote users
  • Familiarity with Microsoft Servers, Chrome OS/Chromium environments, and basic firewall/networking concepts
  • Strong troubleshooting and critical thinking abilities
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • Ability to adapt quickly and work independently in a fast-paced setting
  • Post secondary education in Computer Science, Engineering, IT, or a related field is considered an asset
  • Fluency in both English and French (spoken and written) is required

What’s Offered

  • Competitive compensation package
  • Health and dental benefits
  • Flexible work environment
  • Training and professional development opportunities
  • Collaborative and supportive team culture
  • Company events and team activities
  • Long-term growth potential within a scaling organization