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Amazon delivery Jobs in Markham, ON

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Amazon delivery • markham on

Last updated: 4 hours ago

IVR/Amazon Connect Specialist

Connex Telecommunications Inc.richmond hill, york region, Canada

IVR / Amazon Connect Specialist.The IVR / Amazon Connect Specialist is responsible for the design, configuration, implementation, testing, and ongoing support of Amazon Connect contact centre solut... Show more

Delivery Driver Childcare Catering

The Foray Groupmarkham, on, Canada

Deliver nutritious lunches and snacks for Wholesome Kids Catering from Monday to Friday, using route maps and customer service skills.Work independently and with the team during scheduled daytime d... Show more

Project Manager Budget Delivery

Global Payments Inc.markham, on, Canada

Manage project delivery from initiation through completion, applying project planning and budget tracking across small to moderate scopes.Monitor quality, timing, and costs.As a Project Manager II,... Show more

SAP Program Delivery Lead

Tundra Technical Solutionsmarkham, on, Canada

Seeking an experienced Program Delivery Lead to oversee a large-scale SAP S/4HANA implementation, driving end-to-end delivery, governance, vendor management, financial oversight, risk management, a... Show more

Delivery Driver

Optimal fleetrichmond hill, york region, Canada

Optimal Fleet is looking for enthusiastic, team players to deliver packages.Deliver drivers strive to get every order to the customer’s door on-time.Shifts 10 hours per day and shifts are available... Show more

AI Delivery Manager

NestoToronto, Ontario, Canada, M2N 5S4
Quick Apply

Canada's leading digital residential mortgage lender, offering Canadians the lowest rates from the get-go – with total transparency and no haggling.As Canada's pioneer in online mortgage lending, n... Show more

Delivery Driver - Weekly Pay

Uber eatsWhitchurch-Stouffville, ON, CA
Permanent, Full-time, Part-timePermanent, Full-time, Part-time

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

 • Promoted

System Power Delivery Architect

AMDmarkham, on, Canada

At AMD, we believe technology has the power to solve the world’s most important challenges.From advancing healthcare and scientific discovery to powering AI and the technologies people rely on ever... Show more

System Power Delivery Architect

Advanced Micro Devices, IncMARKHAM, Ontario, Canada
Full-timeFull-time

At AMD, we believe technology has the power to solve the world’s most important challenges.From advancing healthcare and scientific discovery to powering AI and the technologies people rely on ever... Show more

Agile Delivery Scrum Master

Aviva plcmarkham, on, Canada

Lead Agile delivery at Aviva Canada as a Scrum Master, using facilitation and technical acumen within a hybrid flexible work model.This Scrum Master supports software or technology delivery teams i... Show more

Billing Administration Assistant – Invoice Delivery

HRS Talent SolutionsMarkham, ON, Canada
RemoteRemote
Full-timeFull-time
Quick Apply

Billing Administration Assistant – Invoice Delivery.Customer Service | Invoice Delivery | Remote | Full-time or part-time | 29.Get the approved invoice to the right contact.This role begins after a... Show more

Project Manager, Enterprise Value Delivery

Saint Elizabethmarkham, on, Canada

At SE Health, our people are everything—and our Home Office is an important part of that culture.When you choose to join SE Health, you become part of a caring, purpose-driven team that’s making a ... Show more

Invoice Delivery Assistant

Hrstalentsolutionsmarkham, on, Canada
Full-time, Part-timeFull-time, Part-time

Customer Service | Invoice Delivery | Remote | Full-time or part-time | 29.Get the approved invoice to the right contact.This role begins after an invoice has been prepared or approved by the respo... Show more

Director MTO Delivery

WSP in Canadamarkham, on, Canada

What if you could redefine what is possible? With us, you can.We are the home of ambitious, passionate, and innovative world shapers.With an unmatched breadth and depth of engineering, advisory and... Show more

IT Manager - Service Delivery

Pathway CommunicationsMarkham, ON, CA
CA$90,000.00–CA$120,000.00 yearlyCA$90,000.00–CA$120,000.00 yearly
Permanent, Full-timePermanent, Full-time
Quick Apply

Managed IT and Cybersecurity Services | Markham, Ontario Reports to Vice President Operations and Engineering Team 30 delivery staff in Canada, 25 overseas, in India Portfolio Contracted ITO client... Show more

E‑Commerce Growth Manager (Canada & Amazon)

Midea Canadamarkham, on, Canada

Midea America Canada Corporation (MACC) seeks an E-commerce Manager to drive growth and profitability for our Canadian channels, including Amazon Vendor Central, third‑party marketplaces, and DTC p... Show more

Service Delivery Coordinator

BGISMarkham, ON, Canada
CA$47,118.00–CA$58,897.00 yearlyCA$47,118.00–CA$58,897.00 yearly
Full-timeFull-time

The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s).This job is also ... Show more

Traction Parts Delivery Driver

Tractionrichmond hill, york region, Canada
Full-timeFull-time

Traction is seeking a full time Delivery Driver with strong communication and customer service skills for heavy vehicle parts deliveries.As part of UAP’s Heavy Vehicle Parts Division, you will deli... Show more

 • New!

Shopper - Delivery Driver (Car Required)

Instacart Shoppersmarkham, ON, Canada
Part-timePart-time

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Bulk Delivery Driver - Contract

Red Bull Canada DistributionScarborough, Canada
CA$51,623.00–CA$57,057.00 yearlyCA$51,623.00–CA$57,057.00 yearly

Deliver Red Bull products to assigned RBCD accounts and facilities.Collect all required documentation from customers upon delivery  .Ensure all Red Bull equipment is clean and in goo... Show more

 • New!
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IVR/Amazon Connect Specialist

IVR/Amazon Connect Specialist

Connex Telecommunications Inc.richmond hill, york region, Canada
1 day ago
Job description

IVR / Amazon Connect Specialist

The IVR / Amazon Connect Specialist is responsible for the design, configuration, implementation, testing, and ongoing support of Amazon Connect contact centre solutions. This role works closely with technical teams, business stakeholders, and clients to build and maintain IVR applications, call routing, contact flows, queues, agent configurations, reporting, and integrations.

Key Responsibilities

  • Design, build, configure, and maintain Amazon Connect contact flows and IVR solutions.
  • Configure queues, routing profiles, hours of operation, prompts, quick connects, security profiles, and agent configurations.
  • Develop and support IVR functionality using Amazon Lex, AWS Lambda, APIs, and related AWS services.
  • Implement skills-based and attribute-based routing to support business and operational requirements.
  • Integrate Amazon Connect with CRM platforms, databases, APIs, and other third-party applications.
  • Support inbound and outbound voice solutions, call transfers, callbacks, voicemail, and self-service functionality.
  • Configure and troubleshoot contact attributes, Lambda integrations, routing logic, and error handling.
  • Participate in contact centre migrations from legacy or existing platforms to Amazon Connect.
  • Support solution design, requirements gathering, technical documentation, configuration, testing, UAT, deployment, and post-production support.
  • Troubleshoot call flow, routing, audio, agent, integration, and reporting issues across Amazon Connect environments.
  • Review CloudWatch logs and other AWS monitoring tools to identify and resolve technical issues.
  • Support Amazon Connect reporting, real-time metrics, historical metrics, Contact Trace Records, and dashboard requirements.
  • Work with Athena, QuickSight, or other reporting tools where required to support operational reporting and analytics.
  • Maintain technical documentation, configuration standards, call flow diagrams, and deployment procedures.
  • Follow change management and release processes when moving configurations between development, test, and production environments.
  • Work directly with business stakeholders and contact centre teams to translate operational requirements into technical solutions.
  • Provide technical guidance and support to administrators, operations teams, and other Amazon Connect resources.

Preferred Experience

  • Hands-on experience configuring and supporting Amazon Connect in production environments.
  • Strong understanding of IVR design, contact flows, queues, routing profiles, security profiles, and contact centre operations.
  • Experience with Amazon Lex, AWS Lambda, CloudWatch, APIs, and JSON.
  • Experience integrating Amazon Connect with external applications or CRM platforms.
  • Understanding of contact centre metrics including service level, ASA, occupancy, abandonment, handle time, and queue performance.
  • Experience with Contact Trace Records, Athena, QuickSight, or Amazon Connect reporting is an asset.
  • Experience supporting contact centre migrations, implementations, or platform upgrades.
  • Strong troubleshooting, documentation, communication, and stakeholder-management skills.

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