Assistant Outlets & Events Manager - Franchised

Job Number 24077979

Job Category Food and Beverage & Culinary

Location Sheraton Cavalier Calgary Hotel, 2620 32nd Avenue NE, Calgary, Alberta, Canada VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information : This hotel is owned and operated by an independent franchisee, Cavalier Enterprises. The franchisee is a separate company and a separate employer from Marriott International, Inc.

The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.

If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JOB SUMMARY

FUNCTION : Assist in providing overall Management and Leadership for our Food & Beverage Outlet’s & Events Operation.

RESPONSIBILITIES :

• Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
• Assist with scheduling and staffing levels of Outlets and Events Team to forecast and service standards, while maximizing profit, completing semimonthly payroll for team
• Conducts monthly / quarterly department meetings with the Outlets and events team.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Monitors associate satisfaction and takes action to ensure collaboration, effective communication, trust, and cooperation among the team.
• Fosters positive relationships with other departments, address cross departmental needs
• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the guests daily.
• Provides direct service to guests as needed, including but not limited to serving tables, bussing tables, seating guests, general cleric & cashier duties, and problem resolution.
• Reviews Guest voice surveys & Event Phase portion result with Outlets and Events associates accordingly, provides leadership and demonstrates a passion for excellent service including taking action accordingly.
• Reviews and assists Banquet supervisors with daily Events billing.
• Assists with controlling Beverage costs & Monthly Beverage inventory.
• Attends and participates in all pertinent meetings and internal communications regarding conference sheets, BEOs, room assignments, etc.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Provide guidance and direction to all the associates, including setting performance standards and monitoring performance.
• Analyze information and evaluate results to choose the best solution.
• Adheres to Department Head standards of conduct at all times, demonstrates a high degree of integrity, and sets an example for team members.
• Ensures a safe work environment by maintaining, ensuring adherence to, and promoting various elements of the Hotel health & safety program .
• Review with associates applicable safety rules / procedures and monitor compliance
• Performs all duties in a safe manner according to established safe work practices.
• Performs other duties, as assigned, to meet business needs.

JOB REQUIREMENTS

• Knowledge of hotel Food and Beverage Operations. (Outlets & Events)
• 2+ years in a hotel Food & Beverage operation
• Excellent knowledge of liquor; wines and spirits.
• Must possess basic computer skills.
• Knowledge of food service techniques and cost controls including inventory monitoring software and productivity, Food & Beverage cost and other expenses.
• Knowledge of provincial and local laws governing equal employment opportunity, human rights, occupational safety & health and employment standards
• Preference will be given to applicants with previous Food & Beverage leadership Experience.

HOURS OF WORK : Afternoon / evening. Weekends & holidays as necessary to complete operational and management responsibilities.

REPORTS TO : Director of Food & Beverage

Description of Pay and Benefits

• Salary
• Annual Incentive
• Group Benefit Plan
• RPP Matching
• Department Head Meals

This company is an equal opportunity employer.

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