Senior Manager - Carlu

Job Description / g

Under the direction of the General Manager, the Senior Manager is accountable for the day to day operations of the venue including staffing, cost controls, staff training, budgeting and active floor management during events.

Core Values :

• You are passionate and articulate about food and beverage
• You value relentless innovation and kick-ass creativity
• You value positivity, honesty and respect
• You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
• You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius

The Day to Day :

• Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his / her exciting vision for the future
• Regularly monitors and achieves the O&B points of technical service and points of detail
• Builds and maintains relationships with guests, team members and management alike
• Follows bar, beverage and wine control procedures accurately
• Shows leadership in creating a culture that revolves around the experience and enjoyment of food, beverage and service
• Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
• Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
• Uses conflict / resolution and problem solving skills
• Assists with the tracking of sales, invoicing, and managing inventory
• Conduct briefings with event service staff prior to each function
• Schedules event staff to properly service events / functions
• Ensure accuracy and timeliness of payroll records
• Strive for maximum efficiency and continual improvement of staff productivity
• Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
• Ensure facility is well maintained, repaired and spotless at all times
• Build relationships with vendors and suppliers
• Additional duties as assigned or required

Onsite Expectations :

• Client greeting and pre-event walk though
• Review timeline and key moments of event with client
• Lead onsite FOH team for setup, execution and tear down of the event
• Work directly with the culinary team to communicate last minute details and conduct pre-event meeting confirm timing and plan for the eventExpo all food from kitchen during event
• Ensure set up is per floor plan and client changes
• Liaise and grow relationships with clients and vendors

Qualifications

• Post-secondary diploma / degree in Business or Hospitality
• Minimum 2-3 years’ experience managing a variety of events (inclusive of small, large and high profile functions)
• WSET Intermediate Wine Certificate or comparable an asset
• Must possess superior verbal and written communication skills
• Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
• Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• Strong business acumen
• Team player
Il y a plus de 30 jours