Brandt is currently looking for a Heavy Equipment Technician - Material Handling for our Calgary location. The Heavy Equipment Technician Material Handling independently performs basic / complex diagnostics, service maintenance and repair work on customer and / or dealer-owned equipment on an efficient basis.
Resolves customer issues to their satisfaction on a timely basis.
Duties & Responsibilities
Financial Performance :
- Work within budgets and approvals provided by the Service Manager.
- Maintain a high level of productivity, efficiency, and gross margin.
- Maintain a quality of work metric of 98% (% of work completed right the first time).
Work Systems and Procedures :
- Accurately record all work done for customer and warranty records.
- Maintain current product knowledge of equipment specific to industry / branch location.
- Maintain a clean work area and perform work in a neat and orderly manner.
- Follow all safety rules and regulations in performing work assignments. Must maintain thorough understanding of Occupational Health & Safety (OH&S) systems and standards, and a commitment to a safe working environment, ensuring all employees and customers are kept safe at all times.
- Ensure knowledge and compliance of proper procedure for disposal of hazardous waste material.
- Work within the guidelines set by the directors and managers.
- Perform all service tasks as assigned by the Material Handling Service Manager or the Material Handling Service Department Foreman.
- Participate in Service Training programs required for the development of skills and knowledge. This may also include training related industry-specific technologies.
- Maintain and care for department tools, equipment, and vehicles.
- Mentor and oversee apprentices.
Diagnostic and Mechanical, Electrical, or Hydraulic Repair :
- Perform basic / complex power equipment diagnostics to determine repair needs.
- Diagnose and repair all related systems (disassembly, assembly, and repair).
- Perform customer, manufacturer, or government inspections on equipment.
- Perform preventative maintenance on equipment (such as forklifts, stackers, electric carts, electric tow trucks, transporters).
- Utilize drill presses, grinders, air compressors, and common hand / power tools to perform preventive maintenance and repairs on material handling equipment.
- Prepare all reports and forms required in conjunction with job assignments (Work Order submitted immediately at completion of job).
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Required Skills
- Outstanding knowledge of mechanical, electrical, hydraulic systems and propane systems.
- Demonstrated diagnostic skills to understand mechanical and electrical systems of battery and engine powered material handling equipment.
- Experience with the use of hand tools and measuring devices, and electrical / electronic diagnostic tools / measurements.
- Knowledge and experience with industrial equipment that includes lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment.
- Exposure to aligning equipment, using dial indicators / calipers, micrometers, hoists or jacks is a plus.
- Strong time-management skills to perform effectively under pressure.
- Strong communication skills, showing an appreciation of customer needs.
- Trade qualification (Heavy Equipment, Agriculture, Automotive, Truck / Transport) considered an asset
- Demonstrated ability to work collaboratively with colleagues.
- A commitment to high quality customer service with a strong people orientation.
Required Experience
- Previous mechanical experience in a heavy equipment environment is preferred
- Certified Journeyperson in the Heavy Duty Equipment technician trade or equivalent designated trade preferred
- Must be committed to customer service and service excellence
- Outstanding knowledge of mechanical, electrical, hydraulic systems and propane systems.
- Demonstrated diagnostic skills to understand mechanical and electrical systems of battery and engine powered material handling equipment.
- Experience with the use of hand tools and measuring devices, and electrical / electronic diagnostic tools / measurements.
- Knowledge and experience with industrial equipment that includes lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment.
- Exposure to aligning equipment, using dial indicators / calipers, micrometers, hoists or jacks is a plus.
- Strong time-management skills to perform effectively under pressure.
- Strong communication skills, showing an appreciation of customer needs.
- Trade qualification (Heavy Equipment, Agriculture, Automotive, Truck / Transport) considered an asset
- Demonstrated ability to work collaboratively with colleagues.
- A commitment to high quality customer service with a strong people orientation.
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