VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do.
Our providers tell us : "Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.
Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings.
Many of our team members manage their own schedules in the community and they say, "The freedom and flexibility can't be beat.
Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs.
Team members tell us "I love the inclusive culture. I feel welcome and at home."
View more comments from our clients and their family members.
Pay Range
OPSEU / VHA Pay Scale Level 4B-$22.98-$27.17 per hour
The Scheduling Coordinator provides scheduling functions by ensuring healthcare services are scheduled in a timely manner.
The scheduling coordinator will be responsible with communicating with client, families, funders and Health Care Teams including Personal Support Workers, Nurses and Rehab Service Provider.
Shift option available :
- 6 : 30am-2 : 30pm - Monday- Sunday - guaranteed 21 hours
- 1 : 30pm-9 : 30pm - Monday- Sunday - guaranteed 21 hours
The incumbent must be available to attend a 3-week full-time in-person training starting on November 18, 2024 , including weekdays and weekends, from 8 : 30am-4 : 30pm.
You must also possess the ability to work the shift schedule above, including weekends and STAT holidays.
Key Areas of Accountability
VHA's Scheduling Coordinator have the following key areas of accountability, but not limited to :
- A cceptance of new client offers.
- Scheduling, service changes and updates by using a scheduling software.
- Maintenance of service plans.
- Regular communications with clients, caregivers, and funders.
Required Qualifications
- Post-Secondary School Education : a certificate / diploma in healthcare education is preferred
- Minimum of three years related work experience in a healthcare organization / agency (preferably in the community) or in an administrative position that required extensive scheduling
- Excellent telephone skills-the ability to interact professionally with callers
- Strong organizational skills with attention to detail and the ability to prioritize multitask and change priorities and direction easily.
- Excellent communication and interpersonal skills
- Must be able to support client needs that are consistent with our client and family-centered approach and provide the client and family with a positive experience with each contact.
- Knowledge of the GTA and TTC routes or relevant contracted areas
- Strong computer and data entry skills
- Speed and accuracy in computer inputting (50 wpm)
What makes VHA's compensation unique?
- Benefits and pension plan for permanent eligible employees
- Compensation for education and professional development
- VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
- Mentorship and peer support
- Career development opportunities
- Employee and family assistance program
- Wellness resources
- Perks & discounts
- Staff & service provider events
Accommodation and VHA's commitment to DEI
At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA.
We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience.
VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups.
If you require any accommodation, please let us know in advance as we are happy to comply.
How to Apply?
Our online application should take about 5 to 10 minutes to complete.
VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate;
and a founding member agency of United Way Greater Toronto.
Thank you to everyone who applies. We will review applications as they are received. We'll only be contacting those selected for further discussion.
In every role and at every level, we lead with purpose, build bonds that matter, and we're passionate about providing spectacular care.
Health Services Scheduling Coordinator (Permanent Part-Time)
As a Health Services Scheduling Coordinator, you will help our clients maintain their independence and brighten their day by fielding client calls and ensuring their services are scheduled in a timely manner. VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontar...
Care Support Assistant | Permanent Part Time Days
If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!. The Care Support Assistant is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection....
Care Support Assistant | Permanent Part Time Days
If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!. The Care Support Assistant is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection....
Clinical Dietitian - Part Time - Markham & Reactivation Care Centre Site (RCC)
A minimum of 2 years clinical experience in nutrition care support of adult patient population in an acute care setting. Ability to work independently and as part of a interprofessional team. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, pat...
Registered Practical Nurse | Permanent Part Time Evenings
If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!. Completing all required assessments, RAPS and care plans within timeframes as required. Documenting and following up on all concerns and complaints f...
iQx Smoothie Bar - Team Member Part Time (Open Availability)
Working alongside all Team Members as a collective unit to ensure the space is maintained and organized at all times - there is no single dishwasher and not just one person who takes orders - members are expected to communicate with each other at all times, rotating between BOH and FOH to ensure fai...
Associate Director of Care | RPN BSO | Non-Union | Permanent, Full-Time
Participate in care planning meetings, case conferences and family meetings to discuss resident care needs and preferences and develop comprehensive care plans. Associate Director of Care / Permanent Full-Time. Reporting to the Director of Care, the Associate Director of Care plays a crucial role wi...
Registered Practical Nurse (CUPE), Reactivation Care Centre - Part Time - RCC Location
Using your clinical expertise, you will, in collaboration with the team, be responsible for comprehensive assessment, care planning, patient education and discharge planning to support the continuity of care throughout the patient’s stay on the inpatient unit. As a Registered Practical Nurse you wil...
Registered Practical Nurse - Part Time, Day, Evening and Night
Ability to work individually and as part of a team, to prioritize tasks in order of urgency. We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted. Home: Craiglee Location: S...
Nursing Scheduler - Part Time Days
Experience with scheduling of staff Experience in Long Term Care with utilization of Point Click Care considered an asset Pleasant telephone manner with strong customer service skills Strong interpersonal and organizational skills, ability to work in a fast-paced environment and have exception...