Job Description
- You serve as MATT & NAT’s brand ambassador, developing and nurturing strong relationships with customers, placing high importance on brand experience and customer satisfaction :
- Warmly welcome customers in-store, answering to their queries and providing them with purchasing options based on their needs and wants.
- Assist in maintaining all visual merchandising standards and overall cleanliness and organization of the sales floor and stockroom, ensuring a welcoming, customer-friendly environment.
- Remain knowledgeable on current products, pricing, and in-store promotions, ensuring all relevant information is communicated to customers.
- Follow and achieve company and individual sales and key performance indicator (KPI) targets.
- Generate ongoing sales opportunities, implementing cross-selling strategies for suitable products.
- Process POS (point of sale) purchases, exchanges, and returns of merchandise.
- Add new customers and update current customer information in our customer database, with the objective of growing MATT & NAT’s mailing list.
- Assist with ensuring the sales floor is always adequately replenished with product and properly displayed, according to MATT & NAT standards.
- Understand and comply with company policies and procedures associated to all facets of the store.
- Assist with updating floor sets in accordance with the planograms.
- Handle any customer complaints in a patient and helpful manner, escalating any complex issues to a manager on duty.
- Perform additional related duties as needed.
Qualifications
- High school diploma.
- 1-2 years of experience in a customer service or sales role, ideally in the fashion retail environment.
- Proven track record of meeting and exceeding sales goals, an asset.
- Experience in visual merchandising, an asset.
- Proficient with Microsoft Office Suite (Excel, Word, Outlook).
- Exceptional communication skills, both written and oral, in English.
- Familiarity of the MATT & NAT brand, company values, and understanding of our vegan beliefs.
- Ability to move and / or lift boxes and fixtures throughout the store.
- Capability to stand for long periods.
- Ability to work flexible schedules including weekends and select holidays.
Additional Information
Sales Associate - Part-Time - TOMMY HILFIGER
Sales Associate - Part-Time - TOMMY HILFIGER. The Sales Associate’s primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. Keep merchandise filled to appropriate levels on sales floor. Demonstrates awareness of store sales plans and...
Part Time Sales Associate - Pickering Town Centre
The Part-Time Sales Associate will be the ultimate Pandora Fan. Our Part-Time Sales Associates shine when they:. We are proud to be part of their stories and the most important moments in their lives. You will be responsible for delivering a world-class experience, surpassing sales goals, and contin...
Full Time Sales Associate - Fran 2142
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adop...
Retail Store Associate Part Time Winners - Woodside Centre
Eligible Associates can look forward to:. Associate and Family Assistance Program to support healthy living. Excellent customer service, communication (verbal and written) and time management skills. Every day is an opportunity to discover something new about our business, our partnerships and even ...
Retail Store Associate Part Time Marshalls - Dufferin Mall
Eligible Associates can look forward to:. Associate and Family Assistance Program to support healthy living. Excellent customer service, communication (verbal and written) and time management skills. Every day is an opportunity to discover something new about our business, our partnerships and even ...
Store Associate,Part -Time, Winners Westdale
Eligible Associates can look forward to:. Associate and Family Assistance Program to support healthy living. Excellent customer service, communication (verbal and written) and time management skills. Every day is an opportunity to discover something new about our business, our partnerships and even ...
Temporary Fashion Associate (Part Time) - Markville S.C.
Paid Time Off ( Sick Time, Flex Days & Vacation (Full Time Employees Only). Perform register functions while using your sales, promotion and product knowledge to drive add-on sales. Cover the sales floor and help ensure all visual standards are met. Previous sales or customer service experience ...
Retail Store Associate Part Time Winners College Park (6:30 am to 11:30 am)
Eligible Associates can look forward to:. Associate and Family Assistance Program to support healthy living. Excellent customer service, communication (verbal and written) and time management skills. Every day is an opportunity to discover something new about our business, our partnerships and even ...
Full Time Sales Associate - Fran 2041
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adop...
Part-time Outbound Sales Representative
Part-time Inside Sales Representatives. Part-time Inside Sales Representatives. Part-time hours Friday-Sunday (Friday 11am-7pm, Saturday 10am-6pm & Sunday 10am-6pm). New Construction Sales Team (NCST). ...