Job Description
As a Warehouse Associate, you will be responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns.
A high attention to detail will ensure exceptional levels of customer service and satisfaction.
Please note, this is a part-time position at this point with 20 guaranteed hours.
Additional duties will include :
- Follow all Health and Safety rules and legislation while performing job functions
- Load and unload trucks, operate forklift and other material handling equipment
- Receiving duties include : Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received.
Note any discrepancies or damaged materialPrint and verify the computer receiving documents and enter material received into the computer systemIdentify special order material and damaged material and store in proper locationNote all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate
- Picking, packing, and shipping duties include : Pick material for customer orders, counting and comparing items to the shipping documentationAssemble material and pack appropriately for pick up or shipment to customerComplete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation
- Inform the Supervisor of any inventory discrepancies and damaged / defective material that would impact customer service levels
- Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
- Inform Warehouse Supervisor and / or Profit Centre Manager of any safety issues within the warehouse
- Assist teammates in servicing customers at the counter
- Perform other tasks as requested by the Profit Centre Manager
Qualifications
- Grade 12 diploma or equivalent; College and / or University degree an asset
- A minimum of 1 year of warehouse experience
- Outstanding customer service and verbal communication skills
- Able to develop comprehensive product knowledge
- Ability to learn to safely operate a forklift and any other material handling equipment
- Possess a high level of attention to detail and accurately process orders
- Able to learn and operate the applicable software system used to process orders
- Intermediate math skills
Preferred Skills :
- Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
- Ability to use the Internet as a resource to problem solve and find alternative solutions for customers
Additional Information
Why Join Our Team?
We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
In addition, we will offer you :
- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time
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