The Sales Associate is responsible in maintaining customer service standards through safe and efficient operation, while adhering to Company policies, procedures and standards.
Responsibilities :
1. Provide excellent customer service and maintain positive customer relations through the proper handling of customer merchandise, questions, comments, requests, and complaints.
2. Effectively works in a diverse team environment in a proficient and friendly manner.
3. Assist supervisor to ensure the centre is operating in accordance with company policies, procedures, programs, merchandising standards and overall expectations.
4. Provide ongoing feedback to the supervisor regarding recommendations for continued improvement of the centre.
5. Assist in maintaining a strong, efficient and productive working relationship with approved professionals, business organizations and internal / external company representatives.
6. Accurately and efficiently handle the sale of merchandise, inventory control, price integrity and administrative areas not specifically referred to in this document.
7. Assembly of new equipment and perform minor repairs.
8. Adhere to all government and professional standards and regulations as they apply to the Home Health Care Industry.
9. Responsible for Occupational Health and Safety (OH&S) including participate in OH&S activities, knowledgeable about and comply with OH&S policies, procedures and legislation, assist in identifying unhealthy, unsafe situations and ensure corrective action is taken.
10. Undertaking and performing additional assignments as directed.
MINIMUM QUALIFICATIONS (includes Education) :
- Grade 12 education.
- Previous customer service experience.
DESIRABLE QUALIFICATIONS :
- Medical related education or background.
- Basic computer skills.
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