Coordinator, Benefits & Disability

DIRTT Environmental Solutions is filled with eager, capable, and engaged people. We pride ourselves on our unique culture and unconventional approach because it’s who we are.

We work fast, we work smart, and we get the job done, regardless of what it takes. Work life balance, career progression and competitive compensation are all major benefits to be a DIRTT employee.

Do you have what it takes? To join us, you need to be a hard worker who knows how to have some fun along the way. You must be a driven, energetic, and professional individual with strong attention to detail.

The ability to plan proactively and respond to changing needs will bring you success in this position.

About the Role :

• Manage benefit application requests for Short Term Disability (STD), Long Term Disability (LTD), Critical Illness, Accidental Death & Dismemberment and Life Claims
• Verify and enter completed benefit applications and follow up with claimants to obtain further information as required
• Initiate, maintain, and complete end-to-end STD / LTD claims (all administration & communications with Employee, Supervisors, Plant Managers, Safety, Payroll & Sun Life)
• Gradual RTW planning, where required, with Plant Managers & Safety Team
• Gradual RTW weekly forms to ensure EE follows gradual RTW schedule
• Rehabilitation Earnings requests (weekly & monthly, where applicable)
• Manage benefit changes, forms, and request from employees
• Preparing and maintaining benefit records for all Canadian and US pay groups as required
• Create, maintain, & distribute company Health & Wellbeing communications
• Maintain weekly Sun Life disability file, updating all claim information
• Maintain LOA reporting, ensuring accuracy of RTW / LOAs
• Process new hire / terminations in benefit platforms (ie Sun Life, LifeWorks) & corresponding items in UKG
• Respond to written and verbal inquiries in writing or by telephone, and prepare correspondence in a variety of formats (i.

e. file notes, letters and reports) for claimants, physicians, providers of care, employers, etc.

Qualifications / Competencies :

College Diploma or Degree in a related field is preferred.

Familiarity with US benefits and 401K Plans is an asset

Experience with Canadian Benefits, Sun Life is an asset

Experience with UKG software is an asset

High proficiency with Microsoft Office products

Proven customer service skills, oral and written communication, interpersonal and organizational skills is a definite requirement

Ability to multitask efficiently and flexibility, is key in this role

Good organizational and time management skills; ability to meet deadlines is critical

Attention to detail, accuracy and confidentiality is critical

What’s In It for You :

• A competitive base salary plus variable pay (bonus) program.
• An on-site cafeteria with coffee, soft drinks, continental breakfast, hot lunches, snacks, and more.
• Eligibility to participate in DIRTT’s Employee Share Purchase Plan.
• Fulsome employer-paid health benefits including health, dental, and vision coverage.
• Short-term and long-term disability coverage plus life, critical illness, and accidental death and dismemberment (AD&D) insurance.
• Mental health resources including an Employee and Family Assistance Program (EFAP).
• A thorough and supportive onboarding program to set you up for success.

DIRTT Environmental Solutions is an equal opportunity employer and appreciates applications from all interested applicants.

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.