Global Security Protective Services Manager

Job Title : Global Security - Regional Protective Services Manager - Canada

Career Level : Manager

Workforce : Corporate Operations

Workgroup : Corporate Functions

Specialty : Global Assistance and Protection

Job Summary :

The GAP Regional Protective Services Manager is responsible for leading Crisis Management, Incident Response, conducting physical security site assessments, and providing security advice or assistance for Accenture locations within the assigned geographic area of responsibility.

This role will also maintain an extensive network of law enforcement and external security partners within the assigned geographic area of responsibility.

Key Responsibilities :

General

• Has a strong knowledge of Physical Security and Crisis Management.
• Shows strong writing skills with the ability to quickly and clearly craft succinct executive briefings.
• Comfortable with a highly visible customer facing role.
• Performs Physical Security Reviews.
• Deals with difficult and sensitive situations appropriately.
• Passionate about customer service and executive presence.
• Has extensive knowledge in behavioral threat assessment and response.
• Has experience running crisis management exercises and events.
• Prepares weekly status reports including status, deliverable deadlines, actionable progress and attends team status meetings.
• Identifies complex or disputed issues, which have major day-to-day impact on area of responsibility and resolves with guidance from Regional Protective Services Lead / Supervisor.
• Develops and manages positive customer relationships within area of responsibility acting as a key contact for security issues.
• Establishes near-term goals and provides input to longer-term goals within area of responsibility; contributes to long-term planning.
• Has general understanding of life safety, executive protection, and business continuity best practices.

Monitoring Risk Intelligence and Coordinating Incident Response

• Highly responsive, flexible, and adaptable.
• Monitors local risk intelligence information and provides weekly local threat environment reports to Regional Protective Services Lead.
• Coordinates and provides crisis response with Regional Protective Services Lead.
• Activates network for disaster response.
• Coordinates vendor / contractor response involvement.
• Ensures security protocols are adhered to within area of responsibility.
• Develops law enforcement, vendor, and emergency management contacts throughout region.

Events

• With the executive protection team, plans and provides physical security for meetings involving large partner or client attendance within geographic area of responsibility.
• Assists in coordinating on-site security and contract guard support accordingly.
• Provides security and contingency planning for market-level meetings and larger community meetings as requested.

Investigations

• Supports the Regional Protective Services Lead and investigations team with ad hoc requests.
• Treats operational confidence and security with utmost sensitivity

Relationships :

Reports to : Regional Protective Services Lead, North America

Oversees : Metro GAP Leads, if any

External Relationships : Private and public sector security / LE officials

Preferred Qualifications :

Education :

Undergraduate degree or equivalent experience preferred.

Basic Qualifications :

• Minimum of ten years of experience in security, emergency management, public service, or military field.
• Ability to travel 50% of the time.
• Ability to work overtime on short notice during critical events.

Knowledge and Skill Requirements :

• Ability to direct and manage projects.
• Ability to multi-task to meet team and client deliverables.
• Ability to take initiative and successfully lead direct reports.
• Strong customer service skills.
• Strong interpersonal, communication and problem-solving skills.
• Positive attitude and high degree of self-confidence.
• Self-motivated.
• Ability to work well with all levels of management, staff, and external service providers.
• Knowledge of Word, Excel, and PowerPoint applications.
• Knowledge of contract management.
• Strong knowledge of physical security standards.
• General understanding of investigative process.
• General understanding of security in a corporate environment.
• General understanding of legal and corporate terminology.
• General understanding of security technology hardware and applications.
• Exposure and demonstrated ability to work in multicultural environments.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.

We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.

We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song.

These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships.

We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Our Commitment to Inclusion & Diversity

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute.

Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages.

We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.

If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at redacted , send us an email or speak with your recruiter.

Other Employment Statements

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

Job candidates are not required to disclose any offence for which a pardon has been granted.