Reporting to the Director, Infrastructure Design you will provide support in the preparation of Operations and Maintenance (O&M) manuals for company products.
You will also prepare and present technical training courses to internal and external stakeholders, as well as provide technical support to Customer Service when required.
Work Term - this is a 12-16 month starting September, 2024
Key Accountabilities :
- Support preparation of Operation manuals, Maintenance manuals and User guides for company products by researching technical documents, interviewing of technical resources and compiling data into a clear, easy to follow Manual
- Support in the preparation of various product training materials
- Collate source information from design and development groups
- Incorporate internal and customer comments
- Circulate drafts for input and review
- Detail changes using company quality procedures
- Report Manual production through draft, review, approval and submittal cycle
- Liaise with the safety group and RAMs to ensure that all warnings and cautions listed in the hazard log are documented in the relevant training materials and manuals, as required
- Ensure that manuals describe safe practices for performing Preventive and Corrective maintenance procedures that may not necessarily be listed in the Hazard Log
- Support preparation of presentation and delivers technical training courses to customers. This includes research, compilation of data into training guides, training aids, and relevant audio / visual course material
- Provide general technical support to the Customer Service department and to customers when required
- Support the documentation of operating procedures, troubleshooting strategies, preventive and corrective maintenance procedures for distributed systems
- Respond to Project Lead requests as required
- Perform other related duties as assigned
Key Requirements :
- MUST be currently pursuing an Engineering degree in Electrical or relevant
- Excellent command of written and spoken English
- Didactic skills, knowledge and teaching methods
- Ability to explain and describe complex technical concepts to a varied audience
- Ability to analyze and interpret hardware / software / system specifications and documentation
- Flexibility to achieve training objectives in unexpected circumstances
- Superior customer service and presentation skills
- Strong organizational skills and highly detailed oriented
Preferred Qualifications :
- Any other secondary language
Technical Writer/trainer - Intern(12-16 Months)
You will also prepare and present technical training courses to internal and external stakeholders, as well as provide technical support to Customer Service when required. Work Term - this is a 12-16 month starting September, 2024. Support preparation of Operation manuals, Maintenance manuals and Us...
Technical Writer & Trainer
Prepare Operation manuals, Maintenance manuals and User guides for products by researching technical documents, interviewing of technical resources and compiling data into a clear, easy to follow Manual. To prepare Operations and Maintenance (O&M) manuals for company products, and prepare and presen...
Hardware Application Designer - Intern(12 Months)
We are looking for a Hardware Application Designer - Intern to join us for a 12 month internship at our Toronto office. Work Term - 12 Months to start in September 2024. Keeps track of progress on all assigned technical tasks, and regularly provides concise up to date status. Able to follow instruct...
Technical Writer & Trainer
Location: North York, ONContract Duration: 12 months with a possibility of extensionWorkplace Type: Hybrid - 2-3 days on-site per weekWorking Hours: 40 hours per week (standard office hours)Hourly Rate: $30-40/hourJob Title: Technical Writer/TrainerJob Description: Position SummaryTo prepare Operati...
2025 Capital Markets, DSCI, AI Engineer (12-16 Months)
You will grow your technical and problem-solving skills and have an opportunity to also gain entrepreneurial experience by working with developers, product teams, and cross-functional sales and trading teams. ...
University Co-Op Student-Assistant Project Manager- Distribution Work Management-12-16 Months-Winter
Opportunity to implement technical writing and problem-solving skills. Requires knowledge of technical writing to prepare effective reports. If you are an international student, please ensure you have obtained a proper work permit and a Social Insurance Number (SIN). ...
Configuration Management Intern (8 - 12 months)
The Configuration Management Intern will:. In progress of obtaining university degree in Engineering or IT related technical discipline. Change Management, Intern, Manager, Telecom, Telecommunications, Management, Entry Level, Technology. ...
2025 Capital Markets, Global Equities, Quantitative Trading Analyst (12-16 Months)
Step into the future of trading with RBC Capital Markets! We’re seeking a Quantitative Trading Analyst to join our systematic equites team, where you’ll harness advanced quantitative techniques to innovate and optimize our market-making strategies.Dive into data analysis, build cutting-edge trading ...
2025 Capital Markets, DSCI, AI Engineer (12-16 Months)
You will grow your technical and problem-solving skills and have an opportunity to also gain entrepreneurial experience by working with developers, product teams, and cross-functional sales and trading teams. ...
GBM - Trade Floor Technology Consultant - Summer 2025 - 12 or 16 Months
GBM - Trade Floor Technology Consultant - Summer 2025 - 12 or 16 Months. There's no better way to find your dream job than to do a co-op or internship with Scotiabank! During your work term, you’ll have the opportunity to be part of a winning team, build your network, and discover what you love – al...