Maintenance AttendantWestin Calgary AirportCalgary, Alberta Canada

Job Description

As the Maintenance Attendant, you have the authority to exceed guest expectations by creating picture-perfect guest experiences throughout the hotel.

Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From facilitating the day-to-day maintenance of the property to collaborating with Maintenance Manager and General Manager on major repairs, the guest’s first impression of our property is a powerful and lasting one.

Our Perks

• We offer top of the line wages.
• Growth and development opportunities, both personal and professional.
• Supportive and collaborative environment.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Maintains product knowledge of all room types, hotel layout, hotel amenities, and emergency exits.
• Understands various system requirements, such as mechanical, electrical, fixtures, and equipment.
• Prevents minor maintenance issues from becoming major issues by investigating all maintenance requests.
• Documents and maintains detailed records on all physical equipment, life safety systems, and items requiring regular inspection.
• Maintains guest rooms, public guest space, and onsite amenities, including pool / hot tub and back-of-house areas, by performing various tasks related to a variety of trades, to ensure an attractive and well-maintained hotel.

Experience / Passions / Education

• Display basic knowledge in the following categories- pool maintenance, testing and repair, air conditioning and refrigeration, electrical, mechanical, plumbing, electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and / or general building maintenance.
• Previous certification or hotel maintenance is an asset.
• Ability to compute and manipulate mathematical calculations.

Working Conditions

This position may work long days and / or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.

This position will require periods of independent work and the ability to lift up to 75 lbs.

About Westin

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience.

We believe in proactively meeting guest needs and not just reactively. We offer our guests countless opportunities to maintain their well being while restoring a sense of control so that they leave feeling better than when they arrived.

We are looking for enthusiastic candidates who are willing to be a part of the most preeminent wellness brand in hospitality, empowering guests to enhance their well being when they need it most.