Business Consultant

Position : Business Consultant

Location : Remote

Duration : Months contract + possible extension

Job Description : Education :

Education :

• Undergraduate degree or higher in a Business, Design or Technology discipline or a related field, and a minimum of years of experience gained working in a business analysis capacity.
• Diploma in a design or technology discipline or a related field, and or years more of experience gained working in a business analysis capacity.

Experience :

• Business analysis experience on technical products. Preference for products including or related to incident management technology.
• Experience with business analysis activities for changing a process or service, including writing training, educational and / or marketing materials to help onboard clients and increase uptake of a new process.
• Experience with Geographic Information Systems (GIS).
• Experience working collaboratively with developers and UX / UI designers to understand and communicate user needs.
• Experience working in an Agile software development environment, as part of a multidisciplinary team iteratively creating and improving digital products and services.
• Experience with related UX Design methods and tools, including journey maps, service blueprints, and personas.
• Knowledge of application design and development lifecycle
• Ability to communicate with multiple stakeholders
• Presentation and writing skills
• Knowledge of ticket / incident management technology, preference for Jira Service Management, JIRA, Confluence.

Additional skills and experience :

Identify, define, model, and document business needs, including the ability to :

• Model and document technical solutions,
• Develop and present business cases including feasibility studies, risk assessments and cost-benefit analysis of solution alternatives,
• Define and document product and funding for development and ongoing support,
• Develop presentations, reports, and submissions required by clients to secure approval and funding from the executive or treasury board, and
• Develop work plans;

Interact professionally and productively with a wide variety of people in diverse roles ( executives, contractors, technical experts, naïve users) to develop and implement :

• Automated business processes,
• Service agreements with service consumers and suppliers,
• Appropriate service management processes,
• Training / educational materials, and
• Application maintenance support

Manage the quality of the delivered business solution to ensure it meets the quality expectations :

• Ensure structure, design, and development of the deliverables complies with applicable standards,
• Monitor / control project progress, resource usage and cost, and
• Ensure performance of technical reviews and audits and obtain required approvals before implementation.
Il y a plus de 30 jours