Business Consultant

Global Pharma TekVictoria, BC

30+ days ago

Salary

CAD46.65 hourly

Job description

Position : Business Consultant

Location : Remote

Duration : Months contract + possible extension

Job Description : Education :

Undergraduate degree or higher in a Business, Design or Technology discipline or a related field, and a minimum of years of experience gained working in a business analysis capacity.
Diploma in a design or technology discipline or a related field, and or years more of experience gained working in a business analysis capacity.

Experience :

Business analysis experience on technical products. Preference for products including or related to incident management technology.

Experience with business analysis activities for changing a process or service, including writing training, educational and / or marketing materials to help onboard clients and increase uptake of a new process.

Experience with Geographic Information Systems (GIS).

Experience working collaboratively with developers and UX / UI designers to understand and communicate user needs.

Experience working in an Agile software development environment, as part of a multidisciplinary team iteratively creating and improving digital products and services.

Experience with related UX Design methods and tools, including journey maps, service blueprints, and personas.

Knowledge of application design and development lifecycle

Ability to communicate with multiple stakeholders

Presentation and writing skills

Knowledge of ticket / incident management technology, preference for Jira Service Management, JIRA, Confluence.

Additional skills and experience :

Identify, define, model, and document business needs, including the ability to :

Model and document technical solutions,

Develop and present business cases including feasibility studies, risk assessments and cost-benefit analysis of solution alternatives,

Define and document product and funding for development and ongoing support,

Develop presentations, reports, and submissions required by clients to secure approval and funding from the executive or treasury board, and

Develop work plans;

Interact professionally and productively with a wide variety of people in diverse roles ( executives, contractors, technical experts, naïve users) to develop and implement :

Automated business processes,

Service agreements with service consumers and suppliers,

Appropriate service management processes,

Training / educational materials, and

Application maintenance support

Manage the quality of the delivered business solution to ensure it meets the quality expectations :

Ensure structure, design, and development of the deliverables complies with applicable standards,

Monitor / control project progress, resource usage and cost, and

Ensure performance of technical reviews and audits and obtain required approvals before implementation.