Room Attendant

Job Description

Room Attendant

You are at the heart of the hotel where first impression is everything! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What’s in it for you :

• Employee benefit card offering discounted rates in Accor worldwide
• Competitive benefit program, including medical, dental, vision, retirement savings, employee and family assistance program.
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing :

• Consistently offer professional, friendly and engaging service
• Clean all assigned guestrooms to standards set by The Fairmont Palliser including : dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Sign master keys in and out daily
• Stocking of linen carts
• Stocking of Guest Room Mini-bars
• Proper usage of cleaning products including wearing all required personal protective equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Report necessary maintenance items
• Following all training provided on Safe Work Practices and job procedures to ensure a safe, environment for all guests and colleagues
• Follow all safety and sanitation policies
• Report any repairs or maintenance required in rooms promptly to the Housekeeping Office
• All other duties as assigned

Qualifications

Physical aspects of position include but not limited to :

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs.
• Occasional ascending or descending ladders, stairs and ramps
• Physically capable of performing duties which involve repetitive bending, kneeling, pushing, pulling and lifting of heavy objects.
• Must be able to safely operate motorized HOSTAR car

Your experience and skills include :

• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• Strong interpersonal and problem solving abilities
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to communicate effectively in English both written and verbal; strong organizational and time-management skills

Additional Information

Your team and working environment :

Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"