Senior Analyst, OKTA Systems Admin

Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive.

Today, we have over 2,800 em ploye es working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States.

We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The OKTA Systems Admin is a key member of the Digital Workplace Team and is responsible for the design and maintenance of the OKTA infrastructure.

The candidate should also be well versed in Active Directory and Azure AD. The successful candidate will have experience and expertise in delivering a stable and available end user environment.

Responsibilities :

• Okta Technical Roadmap creation / maintenance
• Project implementation for both Operational and Enterprise assignments
• Provide level 3 support for the end user experience while adhering to service management guidelines.
• Drive process improvement and automation to increase effectiveness and quality.
• Prepare and maintain standard operating procedures.
• Assist in maintaining and testing business continuity / disaster recovery plans, processes, and procedures necessary to recover services in the event of a declared disaster.
• Participate in incident resolution while working with major incident teams.

Qualifications :

• University Degree in Computer Science or a related field and 4 to 6 years of related experience or College Diploma in Computer Science or a related field and 7 to 10 years of related experience.
• Minimum 5 years experience supporting a large scale, mission critical enterprise in a 24x7 operating environment.
• Multiple years of experience and expertise on managing Okta platform.
• Experience working within Incident, Change and Problem Management processes.
• Experience applying ITIL best practices is an asset.
• Strong problem solver and team player who is confident and challenged in a fast-paced environment supporting a wide range of technologies.
• Proactive and results-oriented with good time management skills, and the ability to work well under pressure and focus on multiple priorities concurrently.
• Excellent organization, interpersonal, and verbal and written communication skills.

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering :

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
• Total compensation : Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model : We prioritize a hybrid work model based on business needs.
• Stock purchase plan : Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
• Time off : In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees.

Plus, as an extra perk, you also get a paid day off to celebrate your birthday.

• Health and wellness : Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension : We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits : As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products.

Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority.

Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive.

To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

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