Maintenance Manager

JOB OVERVIEW

Responsible for overseeing maintenance operations and upgrades for the exterior and interior facilities, including electrical, refrigeration, plumbing, heating, cooling, structural, ground care and overall smooth operation within the hotel.

You will take a proactive, preventative approach to maintaining the hotel.

DUTIES AND RESPONSIBILITIES

• To dispatch, assign and direct associates engaged in building maintenance, inspections, routine and non-routine repairs and preventive maintenance on guest rooms, boilers, life safety, electrical and mechanical distribution systems to ensure customer satisfaction to client service requests.
• To troubleshoot and diagnose HVAC, mechanical, electrical and plumbing problems, recommend and implement solutions by adjusting and replacing component parts and their auxiliaries
• To ensure departmental productivity, training, staff issues and communications are implemented properly and to expected standards, organizational policy and applicable bylaws.

This includes staff operating records and logbooks are up to date.

• To monitor, direct and review staff and contractor scope on projects and ensure they are completed on time and within acceptable standards
• To coordinate, distribute, and review daily service and weekly preventive maintenance work orders and maintenance record logs, time sheets, labour and material charges
• To research service and material suppliers and recommends through comparison analysis and efficiencies on new and or existing vendor / suppliers to provide and maintain material, parts inventories and services for the engineering department
• To perform and maintain the issuing of purchase orders, placing orders, receiving deliverables, including maintenance and reconciliation of the accounts, reports, files and records
• To maintain department organization through efficient maintenance and associate scheduling and ensuring up to date records by timely adjustment, submission and forwarding of payroll, benefits, attendance, approved vacation requests, and maintenance of Associate records
• To enter and maintain various data on the facility, including equipment records and utility consumption, while providing various statistical and efficiency reports and presentations on the departments purchasing, inventory stock and labour by entering and modifying records.
• To handle guest concerns, compliments and suggestions in a professional manner.
• To follow all company and job-specific safety policies, and reports any accident and / or hazard immediately
• To undertake special projects and other duties as assigned by Management / General Manager

QUALIFICATIONS AND REQUIREMENTS

Qualifications :

• Building Environmental Systems Class I&II or equivalent certification.
• Three years building maintenance experience required, hotel environment preferred

Experience :

• Minimum three years combined mechanical, electrical, life safety experience
• Minimum 2 years’ experience using computerized word processors, spreadsheets and databases

Skills :

• Demonstrated knowledge of manual and computerized financial and accounting operations and systems
• Must have a high degree of organization and the ability to multi-task
• Good communication, interpersonal and customer service skills to deal tactfully with hotel clients & staff
• Ability to read blueprints and technical data
• W.H.M.I.S. Training Certificate

Working knowledge of the Occupational Health and Safety Act