Search jobs > Burlington, ON > Customer service representative

Customer Service Representative

Farm Boy
Burlington, ON, CA
$16,58 an hour (estimated)
Full-time

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers.

The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities :

  • Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
  • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
  • Keep the work, storage and store areas clean and safe at all times by performing general housekeeping as required, including sweeping, mopping and dusting.
  • Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
  • Perform designated opening and closing procedures and offer assistance to other team members as requested.
  • May be requested to undertake other related duties on a periodic basis.

Qualifications

  • Superior customer service, organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment :

  • Required to stand for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Additional Information

FBBUS

Accommodation is available upon request for applicants and employees with disabilities.

29 days ago
Related jobs
Promoted
Performance Signs and Graphics
Canada, Canada

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are co...

American Income
Burlington, Ontario

A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? American Income Life is looking for a driven candidate who is prepared to work hard and establish their ...

Nova Halifax
Taguig

As a Customer Service Representative, you will be responsible for working directly with our customer service team to increase and support our promotional event & sales strategies. Customer Service Representative -  New Expansion!. For our Customer Service Representatives, we are looking fo...

Empire Life
Any Canadian Location, CA

Empire life is looking to hire a Customer Service Representative to join our Retail Operations team! If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & supportive team environment, then this role is for you!. Bilingual Custome...

Hilti Group
Oakville, Ontario

This position is accountable for achieving profitable sales, providing timely and appropriate customer service and technical expertise with strong orientation to understanding a customer’s specialized needs and requirements to ensure the successful achievement of the company’s objectives and growth ...

UniFirst Corporation
Ontario, CA

You'll receive on-the-job training, robust online training modules through our Service Certificate Program - Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center. UniFirst is seeking a dedicated Customer Service Representative to join our team. ...

Equest
Hamilton, Ontario

If products or services are provided, you must actually use them. ...

Staples Canada
Oakville, Ontario

Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Demonstrates a high degree of cust...

U-Haul
Hamilton, Ontario

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...

Spade Recruiting
Hamilton, Ontario

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...