Customer relations manager Jobs in Burlington, ON

Manager, External Stakeholder Relations Parrish & Heimbecker   Join our team that shares your Passion & Heart for Canadian agriculture! Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated, forward-thinking, and dedicated individual as a Manager, External Stakeholder Relations based in Ontario Work and grow with a family-owned company. Join our team with Purpose & History! P&H’s roots go back over 115 years. We have always been a Canadian, family-owned and managed agri-business that understands the qualities and conditions needed for meaningful growth. Our corporate culture values are family values; honesty and integrity with a focus on listening and continuous learning. Like family, we support our staff to always do better. With over 70 locations spanning from coast to coast, and trade links around the globe, P&H is growth-oriented, diversified and vertically integrated with operations spanning across grain merchandising, flour milling, crop input distribution and animal feed production. Benefits Parrish & Heimbecker Ltd has a people-first approach therefore, we offer many perks to our hard-working staff! Some of our benefits include : Learning and Development Programs Dental, Vision, and Extended Health Care Tuition Reimbursement Employee Assistance Program Paid Time Off RRSP Matching Wellness Program Company Events Your Role We are seeking an experienced and strategic Manager, External Stakeholder Relations to play a key role in advancing our government relations, industry advocacy, and public policy initiatives across Canada. This position requires a deep understanding of the Canadian political landscape, strong political acumen, and a thorough awareness of the relationship between public and private sectors. The Manager will ensure alignment between the company’s strategic objectives and external stakeholder engagement, facilitating cohesive communication and policy strategies across regions. Day to Day Government Relations and Advocacy : Contribute to the creation and execution of a comprehensive government relations strategy to promote the company’s operational and policy interests. Monitor and assess political, regulatory, and policy changes in Canada, providing strategic guidance to senior leadership on potential impacts to business operations. Collaborate with internal teams to ensure alignment between business objectives and government relations efforts. Prepare briefing documents and background materials for government-related engagements. Industry Affairs : Stay up-to-date on industry trends, key players, and relevant organizations, including trade associations and stakeholders in the agri-food value chain. Partner with business divisions to address shared challenges, offering political expertise to navigate complex issues. Advocate for the company in industry forums, showcasing its contributions to Canadian agriculture, food security, and the broader agri-food sector. Develop internal strategy documents for effective stakeholder engagement and issue management. Stakeholder Relations : Support the Stakeholder Relations team’s efforts in building and maintaining strong relationships with both internal and external stakeholders. Ensure consistent and effective communication strategies for stakeholder engagement. Required Qualifications Bachelor's degree in Agriculture, Communications, Political Science, Business, or a related field. Minimum of 5 years of experience in stakeholder relations, public relations, corporate communications, or a comparable role. Proven expertise in writing and editing business proposals, strategic briefs, and high-level documents for senior leadership. Demonstrated experience in crisis communication and effectively managing complex issues. In-depth knowledge of industry regulations, emerging trends, and public policy. Strong understanding of the Canadian political landscape and international trade relationships. Outstanding communication, negotiation, and strategic thinking abilities. Proven ability to manage multiple projects and meet deadlines in a fast-paced environment. To apply and learn more visit us at www.pandhcareers.com We thank all applicants, but only those selected for an interview will be contacted. P&H is committed to building a skilled and diverse workforce that is reflective of Canadian society. As a result, Parrish & Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act. P&H welcomes and encourages applications from women, aboriginal people, people with disabilities and members of visible minorities. Accommodations in relation to the job selection process are available upon request for both internal and external candidates taking part in all aspects of the recruitment process.   Powered by JazzHR