Which cities near Burlington, ON have the most call center job openings?

The cities near Burlington, ON that boast the highest number of call center jobs are: Toronto Mississauga North York Hamilton Brampton Kitchener Vaughan Oakville St. Catharines Cambridge

Which cities near Burlington, ON have the most job openings?

The 10 cities near Burlington, ON that have the most job openings are: Toronto Mississauga North York Hamilton Brampton Kitchener Vaughan Oakville St. Catharines Cambridge

What are the most popular job searches in Burlington, ON?

The 10 most popular job searches in Burlington, ON are: city work from home server canada post ikea government human resources summer construction hr

Which cities in Canada offer the highest salaries for call center jobs?

The top 10 cities are: Dorval, QC ( from $ 90,308 to $ 177,517 year ) Slave Lake, AB ( from $ 31,688 to $ 102,430 year ) Elliot Lake, ON ( from $ 31,688 to $ 102,430 year ) Cold Lake, AB ( from $ 31,688 to $ 102,430 year ) Sylvan Lake, AB ( from $ 31,688 to $ 102,430 year ) Williams Lake, BC ( from $ 31,688 to $ 102,430 year ) Meadow Lake, SK ( from $ 31,688 to $ 102,430 year )

Call center Jobs in Burlington, ON

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Call center • burlington on

Last updated: 3 days ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA

Full-time

Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Nanny Wanted - Waterdown Private Nanny Opportunity

CanadianNanny.caWaterdown, Ontario, Canada

Part-time

Overview: I hope you are having a good day.I am seeking an parttime nanny working in Waterdown, Ontario.I'm aiming to chat with a capable, skillful individual with part-time availability.Duties... Show more

Hair Stylist - Rymal Retail Center

Great ClipsHAMILTON, Ontario, Canada

Full-time +1

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Bri... Show more

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Hamilton, ON, Canada

CA$75.00 hourly

Remote

Full-time +1

Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part... Show more

Dietary Aide

AramarkWaterdown, ON, CA

Full-time

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services.Essential functions and responsibilities of t... Show more

Customer Service / Benefits Advisor (Work from home)

AO Globe Life - Simonne LeBlancHamilton, ON, CA

CA$70,000.00 yearly

Remote

Full-time

Quick Apply

Remote Employment Type Full-Time Benefits Offered Dental, Life, Medical, Retirement, Vision Compensation CA$70,000 to CA$100,000 per year can be made Why Work Here?.Join us to be part of a win-win ... Show more

Automotive service mechanics supervisor

Thomas SolutionsHamilton, ON, Canada

Full-time +1

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 3 years to less than 5 years.Supervise workers and projects.Transportation/t... Show more

Business Center Practice Leader - Environmental Services (Mining)

StantecHamilton, ON

Full-time +1

Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth.We draw from more than 20 technical specialties worldwide and are ... Show more

Client Service Representative - $21.50/h - Remote

JunkLuggers CanadaHamilton, Ontario

CA$21.50 hourly

Remote

Full-time

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Show more

Danielle looking for a babysitter or nanny in Hamilton

SitlyHamilton, CA

Part-time

My husband, James, and my son, Ben, and I are a family in Hamilton searching for a caring, responsible and fun nanny or babysitter for occassional babysitting of our 13 month old son, Ben.We are lo... Show more

Data Center Technician Canada Onsite

RM Staffing B.V.Hamilton, ON, CA

Full-time +1

This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities.Comprehensive benefits package including:.Health, dental, and vision insuran... Show more

Remote Phone Sales Representative

American Income Life AO - Keerat GrewalWork from Home, AB, CA

Remote

Full-time

Quick Apply

About Us: At Globe Life AO, we pride ourselves on fostering a culture of excellence, collaboration, and growth.We are a dynamic and rapidly growing company in the Insurance sector, and we're lookin... Show more

Bilingual Inside Sales Coordinator

Randstad CanadaStoney Creek, Ontario, CA

Full-time +1

Quick Apply

Bilingual Inside Sales Representative - Stoney Creek.Are you a professional, growth-oriented communicator fluent in both English and French? We are seeking a high-caliber Bilingual Inside Sales Coo... Show more

Customer Service Representative

Thos. R. Birnie & SonsHamilton, ON, CA

CA$21.00 hourly

Full-time

Are you a people person with a passion for helping others? As a Customer Service Representative you are a vital member of our team, acting as the first point of contact for our customers and ensuri... Show more

Burlington Hydro | Journeyperson Powerline Technician

The MEARIE GroupBurlington, Ontario, Canada

Full-time

Burlington Hydro – Powering the Careers of Tomorrow.Are you looking for a meaningful career with an organization that values teamwork, sustainability, and community impact? At Burlington Hydro, we ... Show more

Customer Service Coordinator

Darling International Canada Inc.Hamilton, ON, CAN

CA$45,000.00 yearly

Full-time

Quick Apply

Darling International Canada Inc.Canada's largest provider of rendering and recycling services to the food industry, operating six processing facilities across Canada.Darling Canada provides essent... Show more

Maintenance Technician

Stoakley-Stewart ConsultantsBurlington, ON

CA$50,000.00 yearly

Full-time

We are looking for a dedicated, honest, fast paced, hardworking Maintenance Technician with the proven ability to work with a team of maintenance technicians/handymen, in overseeing a portfolio in ... Show more

Field and Infusion Nurse - Future Opportunities

CencoraHamilton, ON

CA$40.21–CA$52.71 hourly

Full-time

Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ... Show more

AP/AR Analyst - 3-Month Contract

Vaco by HighspringBurlington, Ontario, Canada

CA$26.00 hourly

Temporary

Timely issuance of billings .Prepare manual invoices and process credit card payments .Call customers for outstanding payments on overdue accounts .Monitor customer aging and follow up ... Show more

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA

30+ days ago

Job type

Full-time

Quick Apply

Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
Core capabilities:

People leadership, coaching, performance management, and change delivery
KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
WFM fundamentals (forecasting, scheduling, real-time management, adherence)
Quality assurance, training design, escalation/complaints management, and CX improvement
Strong stakeholder management across Operations, IT, Compliance, Sales, and HR

Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

Extended Healthcare Plan (Medical, Disability, Dental & Vision)
RPP - Group RRSP
Group Life - AD&D - Critical Illness Insurance
Paid Time Off Benefits
Training & Development