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Call center Jobs in Burlington, ON
Call Center Agent
Hustle Notice BizHamilton, Ontario, CA- Promoted
Remote Market Research Panel - Call Center Agent Welcome - No Experience
Apex Focus GroupHamilton, Ontario, Canada- Promoted
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroupBurlington, ON, Canada- Promoted
CritiCall Call Agent
Hamilton Health SciencesHamilton region, CACall Centre Representative
Natural PurityHamilton, ON, CA- Promoted
Training Administrator
The Travel CorporationOntario, Canada, Canada- Promoted
HVAC Team Lead
Theron SolutionsOntario, CanadaEarly Childhood Assistant (On Call Relief / Supply Work)
Yonge Street MissionOntario, CADesktop Support level 2
PeopleToGoBurlington / Hamilton, Ontario, CanadaCall Center Admin Agent
Grill HeroOntario, CanadaData Center Technician Canada Onsite
RM Staffing B.V.Hamilton, ON, CARemote Phone Sales Representative
American Income Life AO - Keerat GrewalWork from Home, AB, CAManager, Distribution Center.
Coca-Cola CanadaHamilton, ON, CAMental Health Therapist, First Call Care
Homewood HealthHamilton, ON LL A, CAAssistant Math Learning Center Director
MathnasiumStoney Creek, ON, USCustomer Service Representative
Thos. R. Birnie & SonsHamilton, ON, CAWFH Customer Service Representative / Collector
NCRI Inc.OntarioCall In School Bus Driver
York Region District School BoardOntario, CanadaSeasonal Warehouse Associate - Southern Cal Distribution Center
Nordstrom IncOntario, CABilingual Call Center Representative (French / English)
Canadian Tire CorporationEmplacement mobile Ontario [F009]Call Center Agent
Hustle Notice BizHamilton, Ontario, CA- Full-time
- Quick Apply
Description
Job Title : Call Center Agent
Location : Hamilton, ON
Job Type : Full-Time
We are looking for a Call Center Agent to join our team and provide exceptional customer support. The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-first mindset. As a Call Center Agent, you will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and ensure customer satisfaction.
Key Responsibilities
- Answer inbound calls and respond to customer inquiries professionally.
- Make outbound calls for follow-ups, sales, or customer feedback.
- Resolve customer complaints and provide appropriate solutions within the company guidelines.
- Maintain accurate records of customer interactions in the CRM system.
- Provide product and service information to customers.
- Escalate complex issues to the appropriate department when necessary.
- Meet call handling and quality assurance targets.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.