Host - Biff's Bistro

Company Description

Reopening soon in a newly renovated space, we are excited to welcome back guests to indulge in Biff's Bistro favourites like steak tartare, duck confit and steak frites.

Join our team as we prepare to host old and new guests for après work cocktails, al fresco dining on our Front street terrace, pre-show dining, and more!

What's in it for you :

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting.

They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees.

Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

The Day to Day :

• You exude and warm and welcoming presence, in person and over the phone, even under the busiest of circumstances
• You’re confident in your communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
• You escort guests to their table, engaging them in friendly conversation
• You’re detailed oriented and accurately take reservations over the phone and in person
• You understand that first impression are everything and ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
• You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant
• Other duties as assigned or required.

Qualifications

• Proven prior experience in a similar position for at least 6 months
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Minimum 1 year experience in customer service, restaurant experience considered an asset
• Full availability

Additional Information