Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
- Desired Experience :
- Computer OS / Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7 / 8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Who You Are
- Reliable transportation
- Flexible schedule and commitment to work on demand when required
- Resilient and able to face and resolve conflicts.
- The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.
- Customer-oriented and cool-tempered.
- Works well under -active / Self- player.
Personal Attributes :
- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
In-depth knowledge of :
- Windows OS (e.g. XP, Vista, Windows 7, 10)
- Microsoft Office applications
- PC / Laptop hardware
- PC / Laptop peripherals, including printers
- Mobile devices
Basic knowledge of :
- Active Directory
- Exchange
- Apple OS
- SCCM
IT Qualifications
At least one of the following :
- PC / Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience in a similar role
- 2+ years of relevant experience.
- Ready to travel 10-20 Miles as per the requirement
Perk & Benefits
- Flexible Work Arrangement (Rostering System)
- Experience an array of different IT projects / work cases
- Be your Own Boss! (Take IT requests / work cases of your own choosing)
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @
IT Support Officer (Toronto) (Dispatch/On Demand Request)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining...
IT Support Specialist
Drive and manage controls environment (including processes), covering change management, production implementation, compliance and audit controls, and business continuity (both application and resource). Work with Architects to ensure that environment modifications interact appropriately, data conve...
IT Support Officer (Mississauga) (Dispatch/On Demand Request)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining...
Field Support Representative, Diagnostics - Central Toronto, ON
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, and much more. The FSR role continues to evolve to best support our customers’ needs, so you can expect continued growth within your posi...
Intermediate IT Support Analyst (4+ years) with experience troubleshooting issues related to hardware devices and applications to work on an integration program (705/706)
Intermediate IT Support Analyst (4+ years) with experience troubleshooting issues related to hardware devices and applications to work on an integration program . Basic to intermediate level knowledge of IT. Familiar with ticketing and project management tools like,. Airport Common Use System knowle...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Part-time/Freelancer) Toronto- Canada-North America
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining...
Personal Support Worker (PSW) - (PT) - Toronto, ON
Whether starting or advancing your career with us, you’ll feel great knowing that you’re: Contributing to our important mission: creating real change for people with disabilities Joining a leading national charity with a history of impact and a future full of possibility Enjoying industry-leading em...
Sr. IT Support Analyst
Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction. Continuously strive to improve the stability ...
Audio - Visual Support Services Leader - Toronto, ON, Canada
Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financi...
Manager, IT Support
Drive and manage a highly effective controls environment (including processes), covering change management, production implementation, compliance and audit controls, and business continuity (both application and resources). Support / develop sound business cases with an on-going focus on reusability...