Intermediate IT Support Analyst (4+ years) with experience troubleshooting issues related to hardware devices and applications to work on an integration program (705 / 706)

Our Calgary client is an Intermediate IT Support Analyst (4+ years) with experience troubleshooting issues related to hardware devices and applications to work on an integration program

Must Have

• 4+ years experience in an IT Support role for both projects and operations
• Experience troubleshooting issues related to hardware devices like PCs, printers, scanners, etc.
• Experience setting up and and testing new applications on devices
• Basic to intermediate level knowledge of IT networks and devices
• Familiar with ticketing and project management tools like, ServiceNow and ADO

Nice to Have :