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information technology (IT) support analyst

information technology (IT) support analyst

Dirox Canada LimitedToronto, ON, CA
20 days ago
Salary
CAD31 hourly
Job type
  • Permanent
  • Full-time
Job description
  • Education : Bachelor's degree
  • Experience : 3 years to less than 5 years

    • Asset languages

    • Vietnamese

      • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties

      • Health benefits

    • Health care plan
    • Work Term : Permanent
    • Work Language : English
    • Hours : 37.5 hours per week