information technology (IT) support analyst
Dirox Canada LimitedToronto, ON, CADescription de posteEducation :Expérience :Education
- Bachelor's degree
Asset languages
- Vietnamese
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
Experience
- 3 years to less than 5 years
Health benefits
- Health care plan
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 37.5 hours per week