Job Description
Job Description
Job Title : Mental Health Case Manager Registered Nurse (RN)
Location : Virtual Quebec
Employment Type : Full Time Contract Position 6-8 months (With potential to lead to permanent job offer) This is not a part time or casual role.
Position Overview :
We are looking for an experienced and compassionate Mental Health Case Manager Registered Nurse (RN) to provide exceptional case management services to individuals participating in mental health programs.
As a key member of the team, you will ensure a seamless and supportive experience for members, guiding them through their mental health journey.
You will coordinate care, provide proactive communication, and work closely with mental health professionals and third-party partners to deliver high-quality mental health services.
Key Responsibilities :
Serve as the case manager for members during their mental health program participation, ensuring the highest quality member experience through proactive communication and case progression updates.
Conduct comprehensive health assessments using a bio-psycho-social model, gathering relevant data on members' current conditions and health history.
Assist psychology and psychiatry experts by contributing to the completion of outcome measures and assessment questionnaires, such as psychological inventories / tests.
Facilitate the expedited procurement of medical records for members to ensure timely and accurate treatment planning.
Schedule treatment action plan discussions between members and Teladoc clinicians to review expert recommendations.
Support members in implementing their treatment plans, identifying the most effective care pathways based on expert recommendations.
Provide technical and case support to Teladoc clinicians to ensure smooth case progression and resolution.
Meet defined service level standards for case management, overall quality, and member satisfaction throughout the mental health program.
Educate and train members, third-party partners, and internal teams on various topics, from administrative tasks such as using video conferencing tools to understanding the mental health program's processes.
Assist in building and maintaining a network of quality mental health community resources and partners to support members' care needs.
Collaborate with third-party partners to ensure a seamless case management process with measurable outcomes and metrics.
Perform additional duties as required, with time allocation subject to business needs.
Qualifications :
Bachelor’s Degree in Nursing (BScN) or equivalent.
Licensed to practice in Quebec- Ordre des infirmières et infirmiers du Québec
Minimum of 2 years’ experience in mental health case management or a related field.
Strong understanding of mental health conditions and care coordination.
Excellent communication, organizational, and interpersonal skills.
Bilingual (French and English) proficiency required.
Strong technical proficiency with case management systems and telehealth platforms.
Ability to manage sensitive situations with empathy, professionalism, and confidentiality.
Benefits :
Opportunities for career advancement and continuing education.
Supportive and collaborative work environment.
Access to mental health and wellness resources.
Mental Health Case Manager Nurse- Telemedicine
Mental Health Case Manager – Registered Nurse (RN). Mental Health Case Manager – Registered Nurse (RN). Serve as the case manager for members during their mental health program participation, ensuring the highest quality member experience through proactive communication and case progress...
Mental Health Case Manager Nurse- Telemedicine
Mental Health Case Manager – Registered Nurse (RN). Mental Health Case Manager – Registered Nurse (RN). Serve as the case manager for members during their mental health program participation, ensuring the highest quality member experience through proactive communication and case progression updates....
Manager, Mental Health & Psychosocial Support (Recovery)
Registered professional (in good standing) with a degree in social work, psychology, nursing, or other mental health related field; a combination of education and experience may be considered for Mental Health Professionals with significant relevant experience . Manager, Mental Health & Psychosocial...
Infirmière/Infirmier gestionnaire de cas / Bilingual Nurse Case Manager - Future Opportunities
Clear communication to the manager, team and the client regarding the management of patient cases;. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the cen...
Senior Manager - Mental Health & Psychosocial Support
Senior Manager - Mental Health & Psychosocial Support. Minimum of 7 to 10 years of progressive job experience in Mental Health and Psychosocial Support (MHPSS), wellness/wellbeing, social services program implementation required; with 5 years of people management. Senior Managers and Directors) to a...
Bilingual Nurse Case Manager - Future Opportunity/ Infirmière/Infirmier gestionnaire de cas bilingue - Opportunités Future
With the managers, participate in the training process of new nurse case managers, including but not limited to shadowing & call monitoring. The Nurse Case Manager will also be assigned other duties and tasks as required from time to time. A Bachelor’s degree or Registered Nurse (RN), Registered Pra...
Nurse Manager - Case Management
Nurse Manager - Case Management. Our client is seeking an energetic and motivated Nurse Manager to lead the Case Management team. In this role, you will oversee the daily operations of 10 Case Managers and 8 Social Workers, ensuring efficient and effective discharge planning and patient care service...
Infirmier(ère) clinicien(ne) (programme santé mentale)/ Clinician Nurse (Mental health program) 4000-450
JOB TITLE: Clinician Nurse (Mental health program). The person will create and promote the development of clinical and administrative links between the Ungava Tulattavik Health Center through the CLSC and our different points of service on the Ungava Bay, and the Douglas Mental Health University Ins...
Nurse Case Manager - Temporary
The Nurse Case Manager ensures compliance with legal, regulatory and policy requirements when assessing medical fitness for duty and managing the disability management program. These medical disability assessments and on-going case management may be required throughout the career of a CN employee fr...
Nurse Case Manager - Future Opportunities
With the managers, participate in the training process of new nurse case managers, including but not limited to shadowing & call monitoring. The Nurse Case Manager will also be assigned other duties and tasks as required from time to time. The preferred candidate is a nurse with healthcare and case ...