Do you have a passion for customer service? Are you fluent in English and French? Are you looking to kick-start your career with a great company?
Do you enjoy problem-solving? Then we have the job for YOU!
Randstad is looking for Bilingual Customer Service Representative to work for a well-known Insurance company in the North York area supporting customers in the claims department.
Why do you want the job?
Permanent position
- $46k-$49k salary based on experience
- Mon-Fri : 9-5 pm (no evenings or weekends)
- Exceptional benefits and additional perks
- Growth opportunities
- Flexible hybrid work model
Advantages
- Permanent position
- Exceptional benefits and additional perks
- Work with a leading insurance provider in Canada
- Growth and advancement opportunities
- Wellness account
- Education assistance
- RRSP matching
Responsibilities
- Answering inbound calls from customers regarding claims
- Answering questions regarding customer claims, payments, and documentation
- Maintain understanding of company policies, procedures, and government regulations to provide accurate information to customers
- Perform some administrative duties as required
Qualifications
- 1+ years of customer service experience
- Excellent verbal and written communication in English and French is mandatory
- Call centre experience within the financial industry is a strong asset
- Excellent empathy and willingness to go the extra mile
- Ability to handle difficult calls
- Post-secondary education is nice to have
Summary
If this sounds like something that interests you, apply now!
1) Apply online
2) Send a copy of your resume to [email protected] and mention "Bilingual Customer Service- Claims'
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.
In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;
Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.
We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.
ca to ensure their ability to fully participate in the interview process.
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