Please send your resume at if you are interested in this 9-month contract with Telecom client with a possibility of extension, if you are not interested, please feel free to pass it in your network for anyone looking for work.
Job Title : - "Customer Service Rep Bilingual Senior" Working Location : MontrealContract : 9 monthsRole : RemoteShift schedule : It’s not confirmed yet however it can be evenings and night as well as weekend.
4 : 30 midnight 8 : 00 AM Weekend : 8 : 00 4 : 30, 4 : 30 midnight, midnight to 8 : 00 AMDescriptions : Roles and Responsibilities :
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer’s needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing
Critical Qualifications / Competencies :
- As required to meet customer’s needs, successful candidate must pass Client, OPP background checks as well as the one from the Sûreté du Québec to be able to work for this role
- Have a minimum of 3 years’ experience in customer service
- Bilingualism in French / English is mandatory
- Detail oriented
- Able to prioritize and multi-task at a high level
- Able to solve problems analytically
- Ability to adapt to change, in a competitive environment where priorities change frequently
- Self-motivated, self-governing, and accountable
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge is an asset
Bilingual (English/French) Remote Customer Service for Roadside Assistance Company
Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own home!. The Arise® Platform ...
Customer Service Rep - BAM (CAN)
Customer Service Rep - BAM (CAN). CSR will support our International Sales & Service team. This role will work across the organization to facilitate effective administration and office operating procedures related to the customer experience. Customer sales order processing. ...
Bilingual (English/French) Customer Service Representative
Bilingual Customer Service Representatives . They will be responsible forpromptly responding to customer inquiries, whether through phone or email, and providing excellent experience in all customer interactions. Handle customer complaints by providing solutions, often within a time limit to ensure ...
Bilingual Customer Service Agent
As the primary point of contact for our clients,the Bilingual Customer Service Agent must provide exemplary customer service aswell and recognize opportunities too proactively position IFDS’ services tomeet and exceed our clients’ needs. Bilingual Customer Service Agent(s) - English/French. Bilingua...
Bilingual (English/French) Customer Service Representative - One Year Contract
As a Bilingual (English/French) Customer Service Representative, you will be responsible for investigating and solving telephone and email queries from our Household Panel Members. The Homescan Operations group supports the organization in its efforts to sell and service consumer data solutions. Con...
Bilingual Customer Service Representative (English/French)
Functioning as a core member of the Support team and reporting to the Customer Service Coordinator the Customer Service Representative will:. Prepare service reports by collecting and analyzing customer information. Greet customers warmly and make every customer feel like they are our number one cli...
Bilingual Customer Service Representative - Express Scripts Canada
The Customer Service Representatives reflect Express Script Canada’s commitment to accessibility and responsiveness to providers. Collaborer avec les autres équipes et services de l’entreprise. Provide a world-class customer service experience with every interaction. Le représentant du Centre d’appe...
Bilingual Customer Service Representative
The CSR will respond to customer inquiries and resolve customer concerns with minimal supervision. Three years+ customer service or related experience. Demonstrates responsiveness and sense of urgency when dealing with customers. Strong organizational skills with the ability to handle multiple tasks...
Bilingual Customer Service Representative
Job Title: Bilingual Customer Service Representative. Bilingual Customer Service Representative. Customer orientated with a passion for customer service. Manage incoming calls and respond to customer inquiries while maintaining a respectful and customer centric approach. ...
Bilingual Customer Service Representative - Claims, CMS
Bilingual Customer Service Representative - Claims (CMS). Passionate about customer service. Recommend our business partners to our clients (rental company/body shop/emergency service/contractor). ...