Audio-Visual Supervisor

Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events.

We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style;

one that is genuine, personal, memorable and embraces the energy of discovery. We value honesty and spontaneity because that's the stuff of real connection and believe that hospitality is an act of care.

The Drake Hotel (Toronto), Drake Devonshire Inn (Wellington, Prince Edward County), and Drake Motor Inn (Wellington, Prince Edward County) are each reflective of their respective neighbourhoods as inclusive hubs for unique and diverse experiences through art, culture and hospitality with great seasonal menus, a robust cocktail list, carefully curated curiosities, and genuine hospitality excellence for all.

As we continue to broaden the reach of our brand and offerings, we are seeking an Audio-Visual Supervisor , who is comfortable in a fast-paced, ever changing audio-visual environment, with a wide variety of event and technical needs.

The AV Supervisor is responsible for the day-to-day functioning of the audio-visual department at all Drake properties, by managing the roster of AV technicians, coordinating event requirements with Cultural Programming departments, ensuring reliable functioning of all AV equipment, and participating in the planning + execution of new AV initiatives.

Responsibilities

• Ensure reliable functioning of audio-visual equipment at The Drake :
• Manages and monitors AV equipment inventory, maintenance log, and system documentation
• Oversees regular preventive maintenance of all AV equipment
• Troubleshoots AV equipment issues
• Performs equipment repairs when possible + coordinates external repairs when required
• Coordinates with programming department clients such as promoters to ensure musical performance requirements and riders are met through email and site visits as required
• Manages weekly AV Tech schedule
• Trains and develops contract technician to build tech roster
• Is on call for AV related support for restaurant AV system
• Runs tech for events and programming as required to keep contracted labor hours down*
• Oversee dedicated special event technician with scheduling event and special event needs

Requirements

• At least 2 or more years in Venue performance industry working with sound with live bands and DJ’s
• Proficient with a variety of musical instruments and equipment from a setup perspective, Drums, guitar, mics, DI’s, cdj, mixers, IEM’s etc
• At least 2 years experience with venue console Digico sd12 or similar
• Good written and verbal communication skills
• Clear understanding of sound and signal flow
• Basic understanding of video technology
• Ability to problem solve and deal with unexpected situations
• Excellent guest-facing and client relations skills
• Adherence to department operating + labor budgets is required, with the expectation that administrative hours will be completed in approximately 12 dedicated hours / week on average with the balance of the hours doing hands-on tech work.

With the nature of venue performances and event programming needs, the AV Supervisor should expect non-standard working hours and last minute schedule changes due to cancellations or new event bookings.

Benefits

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers.

Drake offers a competitive compensation and benefits package, employee discounts, training + development support and many other unique perks as a part of joining the Drake team.

The Drake Hotel is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity.

We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour);

refugees, newcomers and immigrant persons; two-spirit, LGBTQ+ and gender non-binary persons, and persons with disabilities.

Please advise us of any accommodations needed to ensure you can access and complete the submissions process