Manager, Finished Product and Stability

Job Description

• Managing performance and motivating analysts to complete assigned tasks on time and in compliance to SGS standards.
• Manage resource allocation and project prioritization and work across group and functions to manage resources efficiently.
• Control and monitoring of inbound and outbound quality control testing & stability testing activities in collaboration with and support from client managers, technical client managers, and project managers.
• Participating in regulatory, and client audits.
• Leading, monitoring, and participating in the implementation of quality objectives at the departmental level.
• Performing and participating in OOS, OOT investigations, Root cause analysis, issuing deviations
• Leading operational improvement initiatives.
• Participate in project teams.
• Participation in and Monitoring of Training Programs to ensure timely completion of training objectives.
• Follow Training SOP for training and training records.
• Monitor and maintain the flow of work and schedule daily / weekly activities of analysts. Manage staff to ensure all samples are reviewed and approved to receive into the lab.

Ensure all testing is performed, documentation is reviewed, including related investigations and deviations and reports are released by Quality Assurance.

• Ensuring TAT, OOS, OOT, Deviations, CAPAs, are completed, submitted and approved on time
• With aid of Department Head, manage staff performance, personnel issues, concerns, etc.
• Provide weekly, monthly or as required team updates to the Department Head. This includes safety reports, departmental KPI reports, resource allocation summaries, corrective action summaries, and progress reports.
• Liasing with key stakeholders in order to manage project prioritization and resource allocation for analyst.
• Liasing with interdepartmental leadership team to align on and provide audit responses.
• Provide mentorship and lead improvement initiatives.
• Control and monitoring over training systems.

Qualifications

• Education : MSc
• Experience : 5+ years with demonstrated ability to complete more complex role / duties plus up to three years’ experience in a people management role

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

The requirements listed above are representative of the knowledge, skills, and / or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job.

Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.